8. With hard drive removed and

Yes

Go to J04 Optical Drive Noisy.

no media in the optical drive,

 

 

boot from an external volume

 

 

and determine if the noise is

 

 

No

Go to step 9.

caused by media in the optical

drive.

 

 

9. With replacement hard drive

Yes

Customer hard drive noise

 

installed verify whether noise

 

level is similar to a known

 

level is noticeably quieter than

 

good one and does not

 

customer’s hard drive.

 

require repair.

 

 

 

 

 

 

No

Replace customer’s hard drive.

H06

 

 

Return system to customer.

 

2009-11-03

Mac mini (Late 2009) Symptom Charts — Mass Storage  51

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Apple LATE 2009 manual Return system to customer