Apple LATE 2009 manual Wireless Input Device Doesn’t Pair

Wireless Input Device Doesn’t Pair

Quick Check

Symptoms	Quick Check
Wireless Input Device Doesn’t	1.	Remove and reinstall the batteries for the device.
Pair	2.	Check that device is powering on.
• Can’t get system to recognize
	3.	Use known-good batteries with the device.
the Bluetooth keyboard or
mouse	4.	Ensure that device is being used within range. 30
		ft. for Bluetooth devices.
	5.	Ensure that the latest Software Updates have
		been applied.

Deep Dive

Check		Result	Action	Code
1.	Without any wired input	Yes	Bluetooth hardware is active.
	devices connected, start the		Go to step 4
	computer. Does the computer
		No	Inspect and reseat AirPort/	X03
	show the Bluetooth Mouse
	Setup assistant?		Bluetooth flex cable to
			AirPort/Bluetooth card.
			Replace a damaged cable. Go
			to step 2
2.	Restart the machine without	Yes	Bluetooth hardware is active.
	any wired input devices		Go to step 4
	attached. Does the computer
		No	Reseat the AirPort/Bluetooth
	show the Bluetooth Mouse
	Setup assistant?		card to the logic board. Go to
			step 3
3.	Restart the machine without	Yes	Bluetooth hardware is active.
	any wired input devices		Go to step 4
	attached. Does the computer
		No	Replace the AirPort/Bluetooth	M11
	show the Bluetooth Mouse
	Setup assistant?		card.
4.	With a wireless mouse on, and	Yes	Check for stability. Go to step
	in discoverable mode, can you		5
	successfully pair the mouse
		No	Go to Wireless Device Loses
	with the assistant?
			Connection symptom

2009-11-03 Mac mini (Late 2009) Symptom Charts — Communications  41