Uncategorized Symptoms

Quick Check

Symptoms

Quick Check

 

 

 

Uncategorized Symptoms

1.

Verify System Preferences/Network settings

• Unable to locate appropriate

 

are configured appropriately to support

symptom code.

 

communication method.

 

 

 

2.

For Ethernet connection issues verify that the

 

 

cable being used functions when used with

 

 

another known good system.

 

3.

For wireless connection issues review user

 

 

environment to determine whether possible

 

 

interference from other 2.4GHz communications

 

 

devices might be contributing to issue.

 

 

http://support.apple.com/kb/HT1365

 

 

 

Deep Dive

Check

Result

Action

Code

 

 

 

 

1. Verify whether existing

Yes

Jump to appropriate

 

symptom code applies to the

 

symptom code flow.

 

issue reported by the user.

 

 

 

No

Document reported failure

N99

 

 

 

and send feedback to

 

 

 

smfeedback2@apple.com

 

 

 

stating that a suitable

 

 

 

symptom code wasn’t found.

 

 

 

Provide as much detail as

 

 

 

possible.

 

 

 

 

 

2009-11-03

Mac mini (Late 2009) Symptom Charts — Communications  45

Page 45
Image 45
Apple LATE 2009 manual Verify System Preferences/Network settings