No Video

Unlikely cause: hard drive, optical drive, speakers, camera, microphone

Quick Check

Symptoms

Quick Check

 

 

 

No Video

1.

Check display connections

• No image.

2.

Check connections for pin damage.

 

 

3.

Reset SMC.

 

4.

Go to Deep Dive.

 

 

 

Deep Dive: No Video

Check

Result

Action

Code

 

 

 

 

 

1.

Verify boot chime present and

Yes

Power ON self test OK. Boot

 

 

fans running when system

 

sequence started.

 

 

powered ON. (Reset SMC and

 

Go to step 2.

 

 

clear PRAM if necessary for

 

 

 

 

No

Go to Won’t Start Up

 

 

proper boot up.)

 

 

 

 

symptom flow.

 

 

 

 

 

 

2.

Connect supported external

Yes

Video present. Verify system

 

 

display via mini display port.

 

functionality and return to

 

 

Verify whether image appears

 

user or jump to appropriate

 

 

on external display when

 

troubleshooting flow.

 

 

system is booted.

 

 

 

 

No

Go to step 3.

 

 

 

 

 

 

 

 

 

3.

Connect supported external

Yes

External display detected by

 

 

display via mini-DVI port. Verify

 

system. Video circuitry on

 

 

whether image appears on

 

logic board functional. Return

 

 

external display when system is

 

to customer or jump to

 

 

booted.

 

appropriate troubleshooting

 

 

 

 

flow.

 

 

 

 

 

 

 

 

No

Replace logic board. Retest.

M03

 

 

 

 

 

2009-11-03

Mac mini (Late 2009) Symptom Charts — Startup and Power  26

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Image 26
Apple LATE 2009 manual No Video, M03