5. | With optical media in the drive, | Yes | Media eject key delay. No |
|
| hold the Media Eject key. Does |
| repair necessary. |
|
| the disc eject normally and the |
|
|
|
| No | Go to Optical Drive Won’t |
| |
| eject symbol appear? |
| ||
|
| Accept/Reject Media |
| |
|
|
|
| |
|
|
|
|
|
6. | Open System Preferences > | Yes | With “Slow Keys” on, you need |
|
| Universal Access > Keyboard. Is |
| to press a key for a longer |
|
| “Slow Keys” enabled? |
| period of time for it to be |
|
|
|
| recognized. |
|
|
|
|
|
|
|
| No | Go to step 7 |
|
|
|
|
|
|
7. | Open System Preferences > | Yes | With “Mouse Keys” on, you |
|
| Universal Access > Keyboard. Is |
| cannot use the Numeric |
|
| “Mouse Keys” enabled? |
| Keypad to enter numbers. It |
|
|
|
| will move the mouse pointer |
|
|
|
| instead. |
|
|
|
|
|
|
|
| No | Go to step 8 |
|
|
|
|
|
|
8. | Open System Preferences > | Yes | The keys are being |
|
| International > Input Menu. |
| recognized. Go to step 9 |
|
| Check “Keyboard Viewer”. |
|
|
|
| Then, from the Input Menu in |
|
|
|
| the Menu Bar (flag), choose | No | The keys are not being | K01 |
| “Show Keyboard Viewer”. When | |||
|
| recognized. Replace the |
| |
| typing on the keys that are not |
|
| |
|
| keyboard. |
| |
| responding, do they show in |
|
| |
|
|
|
| |
| the Keyboard Viewer? |
|
|
|
|
|
|
|
|
9. | Open TextEdit or another text | Yes | Application specific issue. |
|
| application and try typing |
| Troubleshoot the application. |
|
| something using the non- |
|
|
|
| No | Test another User to isolate a |
| |
| responding keys. Do they type |
| ||
| in another application? |
| User account issue. If the issue |
|
|
|
| persists, reinstall Mac OS X |
|
|
|
| from the Install DVD. |
|
|
|
|
|
|
Mac mini (Late 2009) Symptom Charts — Input/Output Devices 72 |
