Symptom Charts
Follow the steps in the order indicated below. If an action resolves the issue, retest the system to verify.
Note: A compilation of Quick Check tables is available at:
http://service.info.apple.com/QRS/en/quickreference.pdf
Startup and Power
No Power, Dead Unit
Unlikely cause: speakers
Quick Check
Symptoms | Quick Check | |||
|
|
| ||
No Power, Dead Unit | 1. | Verify power source. | ||
• | No power | 2. | Verify power cable. | |
• | No LED | |||
3. | Listen closely for signs of activity from system | |||
• | No fan spin | |||
| including: rotating fans, hard drive or optical drive | |||
• | No startup chime |
| ||
| activity, startup chime, etc. If there is activity then | |||
• | No image on external display |
| ||
| go to the ‘Startup and Power Issues’ symptom | |||
• | No hard drive or optical drive |
| flow. | |
| activity |
|
| |
•Caps Lock LED on wired keyboard doesn’t light when pressed.
Mac mini (Late 2009) Symptom Charts — Startup and Power 18 |
