Uncategorized Symptom- Hard Drive

Quick Check

Symptoms

Quick Check

 

 

 

Uncategorized Symptom

1.

Start up the computer holding down the “D” key

• Unable to locate appropriate

 

on the keyboard to see if Apple Hardware Test on

symptom

 

the hard drive will boot. If so, run the diagnostic

 

or Apple Server Diagnostics. This will tell you the

 

 

 

 

hard drive is working.

 

2.

Try starting the system to Apple Hardware Test

 

 

on the Install DVD or Apple Server Diagnostics. If

 

 

so, run the diagnostic. This will tell you that the

 

 

optical drive is working.

 

3.

Start the computer holding down the Option

 

 

key on the keyboard. If the Startup Manager

 

 

is recognizing internal hard drive and optical

 

 

drive (if Install DVD is in the optical drive) and

 

 

any external bootable drives connected to the

 

 

system, SATA connections and external ports are

 

 

communicating with the logic board.

 

4.

Remove SDRAM and install Known Good SDRAM

 

 

and start system. This will verify the SDRAM is not

 

 

the cause of a startup issue.

 

5.

Using Disk Utility on Install DVD or external drive

 

 

to verify SMART status on the hard drive and

 

 

repair directory structure. This will tell you that

 

 

the optical drive is working, and will verify your

 

 

hard drive status and directory.

 

6.

Boot from another computer of same type in

 

 

Target Disk Mode, or from an external FireWire

 

 

drive with compatible Mac OS. This will tell you

 

 

that your logic board is communicating properly

 

 

with a compatible Mac OS.

 

 

 

2009-11-03

Mac mini (Late 2009) Symptom Charts — Mass Storage  52

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Apple LATE 2009 manual Uncategorized Symptom- Hard Drive, Symptoms Quick Check Uncategorized Symptom