5. Connect original optical drive

Yes

Interconnect board issue.

X03

to known good interconnect

 

Replace Interconnect board .

 

board. Do both types of media

 

Go to step 6

 

reliably read now?

 

 

 

 

 

 

 

 

No

Replace optical drive.

J03

 

 

 

 

6. Test read compatible known

Yes

Issue resolved.

 

good CD and DVD media

 

 

 

(Install DVD). Verify media is

 

 

 

No

Replace optical drive.

J03

recognized and reads reliably.

 

 

 

 

 

 

 

Optical Drive Won’t Accept/Eject Media

Quick Check

Symptoms

Quick Check

 

 

 

Drive Won’t Accept Media (J01)

1.

Use Apple System Profiler Serial - ATA section to

Drive Won’t Eject Media (J02)

 

see if the optical drive appears. If not see Optical

• Cannot insert a disc into the

 

Drive not recognized (J05).

drive

2.

Restart computer and hold down mouse button

• Cannot eject a disc placed into

 

or keyboard eject key to cycle optical drive.

the drive

3.

Inspect optical drive slot for obstructions

 

 

 

 

Deep Dive

Check

Result

Action

Code

 

 

 

 

 

1.

Verify that optical drive is listed

Yes

Optical drive communicating

 

 

in the System Profiler device

 

with logic board. Go to step 5.

 

 

tree for Serial-ATA devices.

 

 

 

 

No

Logic board not

 

 

 

 

 

 

 

communicating with optical

 

 

 

 

drive. Go to step 2

 

 

 

 

 

 

2.

Verify all connection between

Yes

Go to step 5.

 

 

logic board, interconnect board,

 

 

 

 

and optical drive are secure.

 

 

 

 

Visually inspect connectors for

 

 

 

 

No

Replace interconnect board

X03

 

any debris, damage or bent

 

 

and retest. If connections

 

 

pins. Verify that the optical

 

 

 

 

are good and with no visible

 

 

drive is listed in the System

 

 

 

 

board damage, go to step 3

 

 

Profiler device tree.

 

 

 

 

 

 

 

 

 

 

 

2009-11-03

Mac mini (Late 2009) Symptom Charts — Mass Storage  55

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Apple LATE 2009 manual Optical Drive Won’t Accept/Eject Media, Symptoms Quick Check Drive Won’t Accept Media J01