Deep Dive
Check | Result | Action | Code | |
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1. | Open System Profiler. AirPort | Yes | Install all software updates |
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| is listed under Network, while |
| for AirPort/Bluetooth. AirPort, |
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| Bluetooth is listed under USB. Is |
| go to step 3. Bluetooth, go to |
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| AirPort/Bluetooth recognized? |
| step 4 |
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| No | Remove and reinstall the | M11 |
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| AirPort/Bluetooth card and |
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| retest. Examine the flexible |
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| AirPort/Bluetooth cable for |
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| damage, and reseat. If cable |
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| is damaged, go to step 7. |
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| If still unrecognized, replace |
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| the AirPort/Bluetooth card. Go |
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| to step 2 |
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2. | Ensure that Antenna cables | Yes | AirPort, go to step 3. |
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| are connected properly and |
| Bluetooth, go to step 4 |
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| not damaged, and all software |
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| updates available for AirPort/ | No | Issue resolved. |
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| Bluetooth have been installed. |
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| Do connection issues persist? |
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3. | Create a computer to computer | Yes | Network or channel issue. |
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| network with another |
| Go to step 5 |
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| Macintosh computer using |
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| No | Double check any password | M11 | |
| AirPort. See article <http:// | |||
| docs.info.apple.com/article. |
| required. Try connecting |
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| html?path=AirPort/5.0/ |
| another known good |
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| en/ap2110.html>. Can you |
| computer to the network. |
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| connect successfully? |
| If test computers connect, |
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| replace the AirPort card. Go |
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| to step 6 |
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4. | Make sure that your Bluetooth | Yes | Issue resolved. |
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| device is in discoverable mode, |
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| and that your computer is also |
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| No | Replace the AirPort/Bluetooth | M11 | |
| in discoverable mode. Can you | |||
| successfully and reliably pair a |
| card. Go to step 6 |
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| device now? |
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5. | Try connecting to a known | Yes | Troubleshoot local network. |
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| good network that does not |
| Possible password or MAC |
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| require password or has MAC |
| address filtering issue. |
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| address filtering enabled. Can |
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| you connect to a network | No | Replace the AirPort/Bluetooth | M11 |
| reliably now? |
| card. |
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| Go to step 6 |
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Mac mini (Late 2009) Symptom Charts — Communications 36 |
