4. Is the FireWire device | Yes | FireWire cable issue. Issue |
|
recognized with a known good |
| resolved. |
|
FireWire cable on the user’s |
|
|
|
No | FireWire device may need |
| |
computer? |
| ||
| additional power. Use a |
| |
|
|
| |
|
| powered FireWire hub. If the |
|
|
| issue persists, check for any |
|
|
| firmware updates for the |
|
|
| FireWire device. Go to step 5 |
|
|
|
|
|
5. Using a Powered FireWire | Yes | Device recognized. Required |
|
hub, and having installed any |
| additional power from hub or |
|
software or firmware update |
| update. Issue resolved. |
|
for the device, is the FireWire |
|
|
|
No | Device may require additional |
| |
device recognized now? |
| ||
| software, or there may be a |
| |
|
|
| |
|
| conflict in the Mac OS. Test in |
|
|
| New User. Go to step 5 |
|
|
|
|
|
6. Is the FireWire device | Yes | Software Issue. Troubleshoot |
|
recognized with a New User? |
| software on User account. |
|
|
| Issue resolved. |
|
|
|
|
|
| No | Apply all Mac OS updates. If |
|
|
| the issue persists, replace the |
|
|
| FireWire device. |
|
|
|
|
|
Mac mini (Late 2009) Symptom Charts — Input/Output Devices 68 |
