Communications

AirPort/Bluetooth Issues

Note: If one antenna fails, all 3 antennas must be replaced because they are paired. Order kit 076-1337.

Quick Check

Symptoms

Quick Check

 

 

 

AirPort/Bluetooth Issues

1.

Verify that AirPort or Bluetooth is turned ON and

• Unable to join networks or pair

 

for AirPort issues make sure that a network is

 

devices

 

selected.

 

 

 

Card not available

2.

For AirPort, check if the wireless access point

Intermittent device or

 

requires special connection and encryption

 

connection dropouts

 

protocols.

 

 

 

Limited wireless range

3.

Check for nearby sources of interference such as

 

 

 

microwave ovens or cordless phones. See article

 

 

 

<http://support.apple.com/kb/HT1365>

 

 

4.

Check the number of users trying to use AirPort

 

 

 

in the area for possible network congestion

 

 

 

(available bandwidth).

 

 

5.

Isolate potential OS issues by starting up from the

 

 

 

original Install media for the computer, the same

 

 

 

make and model computer in Target Disk Mode,

 

 

 

or compatible known good OS on an external

 

 

 

drive. Both AirPort and Bluetooth services are

 

 

 

available when booted from the Install disk.

 

 

 

 

2009-11-03

Mac mini (Late 2009) Symptom Charts — Communications  35

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Apple LATE 2009 manual Symptoms Quick Check AirPort/Bluetooth Issues