Contents
Apple Technician Guide Mac mini Late
USA
Troubleshooting
Contents
Basics
Take Apart
Input/Output Devices
Views
Memory
145
Manual Updates
Apple Technician Guide introduced 20 October
Mac mini Late 2009 Basics Manual Updates
Apple Technician Guide Basics
Product Configurations
Features Late 2009 Configurations
Overview
System Serial Number Location
Power Supply Serial Number Location
Locate the power supply
Troubleshooting
General Troubleshooting
Block Diagram
Common Reset Procedures
Resetting the System Management Controller SMC
Starting Up in Safe Mode
No Power, Dead Unit
Symptom Charts
Symptoms Quick Check No Power, Dead Unit
Deep Dive
Check Result Action Code
Symptoms Quick Check Won’t Start Up
Won’t Start Up
M20
M02
Symptoms Quick Check Intermittent Shutdown
Intermittent Shutdown
Drive. Go to Hard Drive Not
M08
Symptoms Quick Check Kernel Panic, System Crashes
Kernel Panic, System Crashes
X01
Go to AirPort Card Kernel
No Video
M03
Symptoms Quick Check Corrupted Video
Corrupted Video
M04
Symptoms Quick Check Burnt Smell/Odor
Burnt Smell/Odor
P08
Symptoms Quick Check Noise/Hum/Vibration
Noise, Hum, Vibration
Action Code
Check
P04
P04
Symptoms Quick Check Uncategorized Symptoms
Uncategorized Symptoms
N99
AirPort/Bluetooth Issues
Symptoms Quick Check AirPort/Bluetooth Issues
Html?path=AirPort/5.0
M11
Symptoms Quick Check AirPort/Bluetooth Card Kernel
AirPort/Bluetooth Card Kernel Panic
Panic
Symptoms Quick Check Ethernet Port/Device Issue
Ethernet Port/Device Issue
M24
M10
Html?path=Mac/10.5
Symptoms Quick Check Wireless Input Device Doesn’t
Wireless Input Device Doesn’t Pair
Pair
X03
Symptoms Quick Check Wireless Input Device Loses
Wireless Input Device Loses Connection
Connection
Assistant. Can you successfully
Verify System Preferences/Network settings
Symptoms Quick Check Drive Not Recognized H01
Drive No Boot H02
Hard Drive Not Recognized
H07
H04
H05
Symptoms Quick Check Drive Read/Write Error H03
Hard Drive Read/Write Error
Drive Formatting Issues H07
Symptoms Quick Check Hard Drive Noisy H06
Hard Drive Noisy
H06
Return system to customer
Uncategorized Symptom- Hard Drive
Symptoms Quick Check Uncategorized Symptom
Deep Dive-Uncategorized Symptoms
Optical Drive Not Recognized
Symptoms Quick Check Drive Not Recognized/Mount
J05
Optical Drive Won’t Accept/Eject Media
Symptoms Quick Check Drive Won’t Accept Media J01
Drive Won’t Eject Media J02
Installed, test for media inject Resolved inject/eject issue
Optical Drive Read/Write Error
Symptoms Quick Check
Symptoms Quick Check Optical Drive Not Performing to
Optical Drive Not Performing to Specifications
Specifications J07
Symptoms Quick Check Optical Drive Noisy J04
Optical Drive Noisy
Optical drive should perform
Uncategorized Symptoms
Apple Remote Inoperable
Symptoms
Apple Remote Inoperable
Apple Remote?
Symptoms Quick Check Audio Built-in Speakers Have
Audio Built-in Speaker Has Distorted Sound
Distorted Sound
M09
Audio Built-in Speaker Has No Audio
Audio
Boot system from Install DVD or
FireWire Devices Not Recognized
FireWire device
Symptoms Quick Check USB Devices Not Recognized
USB Devices Not Recognized
M15
USB?
Symptoms Quick Check Wired Keyboard Does Not
Wired Keyboard Does Not Function Properly
Function Properly
K01
Wired Keyboard/Mouse Not Recognized
Keyboard Specific Keys Do Not Respond
Does the computer recognize
Verify that external I/O device where applicable
Mechanical
Noise/Hum/Vibration
Fan reseated, blades rotate
Symptoms Quick Check System Runs Hot
System Runs Hot
Physical Damage
Symptoms Quick Check Physical Damage
P06
Service Source Take Apart
Reassembly Steps
General Information
General Tools
Screw Sizes
Logic Board EMI Clips
First Steps
Top Housing
Tools
Removal
Repeat on other side
Reassembly
Top Housing, Server Late
Removal
Reassembly
Internal Frame
Removal
Mac mini Late 2009 Take Apart Internal Frame
Remove 4 internal frame screws, located in each corner
Replace the internal frame
Mac mini Late 2009 Take Apart Internal Frame
Antennas
Rotate the computer 180 degrees
Mac mini Late 2009 Take Apart Antennas
On the AirPort/ Bluetooth card, carefully disconnect
Mac mini Late 2009 Take Apart Antennas
Memory
Remove the Dimm from the slot
Audio Board
Removal
Carefully remove the audio board from I/O ports
Reassembly
AirPort/Bluetooth Combo Card
Removal
IR Board and Cable
Removal
Disconnect IR cable from J211 on the interconnect board
IR Board and Cable Late
Removal
Mac mini Late 2009 Take Apart IR Board and Cable Late 2009
Hard Drive Carrier Late
Removal
Hard Drive, Lower
Remove 4 screws 922
Mac mini Late 2009 Take Apart Hard Drive, Lower
Hard Drive, Upper Late
Turn over the hard drive carrier Remove 4 screws 922-8822
Optical Drive
Remove 2 screws 922
Mac mini Late 2009 Take Apart Optical Drive
Fan
Removal
Mac mini Late 2009 Take Apart Fan
Interconnect Board
Removal
Interconnect Board Late
Removal
Battery
Using your finger or black stick, push the battery inward
Speaker
Remove 4 shoulder screws
Mac mini Late 2009 Take Apart Speaker
Logic Board
Removal
Mac mini Late 2009 Take Apart Logic Board
Slide the board out of the I/O ports
Reassembly
Bottom Housing
Service Source Views
Exploded View
Screw Chart
Front View
Internal Views
Side View
Mac mini w/Optical
Mac mini Server w/Dual Hard Drives
Port View