Optical Drive Read/Write Error

Quick Check

Symptoms

Quick Check

 

Drive Read/Write Data Error (J03) 1. Test optical media in another drive of the same

• Errors when writing optical

type in the same type of computer to rule out

media.

media issue.

 

Errors when reading optical 2. Check with known good discs like the Install discs

media.

 

that came with the computer.

• Hang when accessing or

3.

For write issues, check with known good media

preparing to write data.

 

that performs well in another computer optical

 

 

drive of the same type.

 

4.

Check both CD and DVD media. If only one type

 

 

of media is producing errors, there is a laser issue.

 

 

Replace optical drive (J03).

Deep Dive

Check

Result

Action

Code

 

 

 

 

 

1.

Is media free to spin without

Yes

Go to step 2

 

 

optical drive scraping edge or

 

 

 

 

No

Replace optical drive

J05

 

surface of media?

 

 

 

 

 

2.

Test both CD and DVD media.

Yes

Go to step 6

 

 

Can drive read both CD media

 

 

 

 

 

 

 

 

and DVD media?

No

Drive has a laser issue.

J03

 

 

 

Replace the optical drive. If

 

 

 

 

both types media fail, go to

 

 

 

 

step 3

 

 

 

 

 

 

3.

Reseat interconnect board

Yes

Go to step 6

 

 

connections at logic board and

 

 

 

 

optical drive. Do both types of

No

Go to step 4

 

 

media read reliably now?

 

 

 

 

 

 

 

 

 

 

4.

Connect known good optical

Yes

Interconnect board on logic

 

 

drive to interconnect board. Do

 

board good. Go to step 5

 

 

both types of media reliably

 

 

 

 

read now?

 

 

 

 

No

Interconnect board connector

M19

 

 

 

 

 

on logic board is bad. Replace

 

 

 

 

logic board.

 

 

 

 

 

 

2009-11-03

Mac mini (Late 2009) Symptom Charts — Mass Storage  57

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Apple LATE 2009 manual Optical Drive Read/Write Error, Symptoms Quick Check