Deep Dive-Uncategorized Symptoms | Apple LATE 2009 specs

Deep Dive-Uncategorized Symptoms

Check	Result	Action	Code

1. Verify whether an existing	Yes	Jump to appropriate
symptom chart applies to the		symptom chart flow.
issue reported by the customer.
issue reported by the customer.	No	Document reported failure
	No	Document reported failure
		symptom and send feedback
		to smfeedback2@apple
		stating that a suitable
		symptom code could not be
		found.

2009-11-03

Mac mini (Late 2009) Symptom Charts — Mass Storage 53

Image 53

Apple LATE 2009 manual Deep Dive-Uncategorized Symptoms

Contents

 Apple Technician Guide Mac mini Late USA Basics ContentsTroubleshooting Input/Output Devices Take Apart Memory Views 145 Apple Technician Guide introduced 20 October Manual Updates Mac mini Late 2009 Basics Manual Updates  Apple Technician Guide Basics Overview Features Late 2009 ConfigurationsProduct Configurations System Serial Number Location Locate the power supply Power Supply Serial Number Location Troubleshooting General Troubleshooting Block Diagram Resetting the System Management Controller SMC Common Reset Procedures Starting Up in Safe Mode Symptoms Quick Check No Power, Dead Unit Symptom ChartsNo Power, Dead Unit Check Result Action Code Deep Dive Won’t Start Up Symptoms Quick Check Won’t Start Up M02 M20 Intermittent Shutdown Symptoms Quick Check Intermittent Shutdown M08 Drive. Go to Hard Drive Not Kernel Panic, System Crashes Symptoms Quick Check Kernel Panic, System Crashes Go to AirPort Card Kernel X01 M03 No Video Corrupted Video Symptoms Quick Check Corrupted Video M04 Burnt Smell/Odor Symptoms Quick Check Burnt Smell/Odor P08 Noise, Hum, Vibration Symptoms Quick Check Noise/Hum/Vibration P04 CheckAction Code P04 N99 Uncategorized SymptomsSymptoms Quick Check Uncategorized Symptoms Symptoms Quick Check AirPort/Bluetooth Issues AirPort/Bluetooth Issues Html?path=AirPort/5.0 M11 Panic AirPort/Bluetooth Card Kernel PanicSymptoms Quick Check AirPort/Bluetooth Card Kernel M24 Ethernet Port/Device IssueSymptoms Quick Check Ethernet Port/Device Issue Html?path=Mac/10.5 M10 Pair Wireless Input Device Doesn’t PairSymptoms Quick Check Wireless Input Device Doesn’t X03 Connection Wireless Input Device Loses ConnectionSymptoms Quick Check Wireless Input Device Loses Assistant. Can you successfully Verify System Preferences/Network settings Drive No Boot H02 Symptoms Quick Check Drive Not Recognized H01Hard Drive Not Recognized H07 H05 H04 Drive Formatting Issues H07 Hard Drive Read/Write ErrorSymptoms Quick Check Drive Read/Write Error H03 Hard Drive Noisy Symptoms Quick Check Hard Drive Noisy H06 H06 Return system to customer Symptoms Quick Check Uncategorized Symptom Uncategorized Symptom- Hard Drive Deep Dive-Uncategorized Symptoms J05 Symptoms Quick Check Drive Not Recognized/MountOptical Drive Not Recognized Drive Won’t Eject Media J02 Symptoms Quick Check Drive Won’t Accept Media J01Optical Drive Won’t Accept/Eject Media Installed, test for media inject Resolved inject/eject issue Symptoms Quick Check Optical Drive Read/Write Error Specifications J07 Optical Drive Not Performing to SpecificationsSymptoms Quick Check Optical Drive Not Performing to Optical Drive Noisy Symptoms Quick Check Optical Drive Noisy J04 Optical drive should perform Uncategorized Symptoms Apple Remote Inoperable SymptomsApple Remote Inoperable Apple Remote? Audio Built-in Speaker Has Distorted Sound Symptoms Quick Check Audio Built-in Speakers HaveDistorted Sound M09 Audio Audio Built-in Speaker Has No Audio Boot system from Install DVD or FireWire Devices Not Recognized FireWire device USB Devices Not Recognized Symptoms Quick Check USB Devices Not Recognized USB? M15 Function Properly Wired Keyboard Does Not Function ProperlySymptoms Quick Check Wired Keyboard Does Not K01 Keyboard Specific Keys Do Not Respond Wired Keyboard/Mouse Not Recognized Does the computer recognize Verify that external I/O device where applicable Noise/Hum/Vibration Mechanical Fan reseated, blades rotate System Runs Hot Symptoms Quick Check System Runs Hot P06 Symptoms Quick Check Physical DamagePhysical Damage  Service Source Take Apart General Information Reassembly StepsGeneral Tools Screw Sizes Logic Board EMI Clips Tools Top HousingFirst Steps Repeat on other side Removal Reassembly Top Housing, Server Late Removal Reassembly Internal Frame Removal Mac mini Late 2009 Take Apart Internal Frame Remove 4 internal frame screws, located in each corner Replace the internal frame Mac mini Late 2009 Take Apart Internal Frame Antennas Rotate the computer 180 degrees Mac mini Late 2009 Take Apart Antennas On the AirPort/ Bluetooth card, carefully disconnect Mac mini Late 2009 Take Apart Antennas Memory Remove the Dimm from the slot Audio Board Removal Carefully remove the audio board from I/O ports Reassembly AirPort/Bluetooth Combo Card Removal IR Board and Cable Removal Disconnect IR cable from J211 on the interconnect board IR Board and Cable Late Removal Mac mini Late 2009 Take Apart IR Board and Cable Late 2009 Hard Drive Carrier Late Removal Hard Drive, Lower Remove 4 screws 922 Mac mini Late 2009 Take Apart Hard Drive, Lower Hard Drive, Upper Late Turn over the hard drive carrier Remove 4 screws 922-8822 Optical Drive Remove 2 screws 922 Mac mini Late 2009 Take Apart Optical Drive Fan Removal Mac mini Late 2009 Take Apart Fan Interconnect Board Removal Interconnect Board Late Removal Battery Using your finger or black stick, push the battery inward Speaker Remove 4 shoulder screws Mac mini Late 2009 Take Apart Speaker Logic Board Removal Mac mini Late 2009 Take Apart Logic Board Slide the board out of the I/O ports Reassembly Bottom Housing  Service Source Views Exploded View Screw Chart Side View Internal ViewsFront View Mac mini w/Optical Mac mini Server w/Dual Hard Drives Port View