Optical Drive Not Recognized
(For systems with optical drives)
Quick Check
Symptoms | Quick Check | ||
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Drive Not Recognized/Mount | 1. | Use Apple System Profiler | |
(J05) |
| see if the optical drive appears. | |
• Discs inject and eject, but do | 2. | Apple System Profiler | |
not appear in Finder | |||
| any media inserted. | ||
| 3. | Check Finder Preferences and make sure “CD’s, | |
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| DVD’s and iPods” is checked under “Show these | |
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| items on the desktop” in the General section. | |
| 4. | Check both CD and DVD media. If only one type | |
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| of media is recognized, there is a laser issue. | |
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| Replace optical drive (J03). | |
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Deep Dive
Check | Result | Action | Code | |
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1. | Is the optical drive listed in the | Yes | Go to step 2 |
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| System Profiler? | No | Go to step 3 |
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2. | Test both CD and DVD media. | Yes | Go to step 6 |
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| Can drive read both CD media |
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| and DVD media? | No | Drive has a laser issue. | J03 |
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| Replace the optical drive. If |
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| both types media fail, check |
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| Finder Preferences then go to |
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| step 3 |
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3. | Reseat interconnect board at | Yes | Go to step 6 |
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| logic board and optical drive. |
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| Do both types of media read |
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| No | Go to step 4 |
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| reliably now? |
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4. | Connect known good optical | Yes | Interconnect board and port |
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| drive to interconnect board. Do |
| on logic board good. Go to |
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| both types of media reliably |
| step 5 |
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| read now? |
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| No | Replace interconnect board |
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| and test (X03). If issue persists, |
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| replace logic board (M19). Go |
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| to step 6 |
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Mac mini (Late 2009) Symptom Charts — Mass Storage 54 |
