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TroubleshootingTroubleshootingSelf Diagnosis Display in M.Cam/M.Player Modes (SC-D353/D354/D355 only)

✤Before contacting a Samsung authorized service center, perform the following simple checks.

They may save you the time and expense of an unnecessary call.

Self Diagnosis Display

Moisture Condensation

✤If the Camcorder is brought directly from a cold place to a warm place, moisture may condense inside the Camcorder,

on the surface of the tape, or on the lens. In this condition, the tape may stick to the head drum and be damaged or the unit may not operate correctly.

To prevent possible damage under these circumstances, the Camcorder is fitted with a moisture sensor.

✤If there is moisture inside the Camcorder, (DEW) is displayed. If this happens, none of the functions except cassette ejection will work.

Open the cassette compartment and remove the battery.

Leave the Camcorder for at least two hours in a dry warm room.

Direct Print Related Messages
There is a problem with the paper.
Paper is not correctly inserted or there is no paper.
The paper jammed during printing.
There is a problem with the ink cassette.
The ink cartridge is not inserted or is out of ink.
Turn off the printer and turn it back on.
You attempted to print an image that was made with another
camcorder, has a different format, or was edited on a computer.
Paper error
No paper
Paper Jam
Ink error
No Ink
Print error
File error
Display Explanation
slow
slow
no
slow
slow
slow
slow
the Battery pack is almost discharged. Change to a charged one.
When the remaining time on the tape
is about 2 minutes. Prepare a new one.
the tape reached its end. Change to a new one.
there is no tape in Camcorder. Insert a tape.
the tape is protected from recording. If you want to record, release
the protection.
moisture condensation has formed in
the Camcorder. see below.
the Camcorder has some mechanical
fault. 1. Eject the tape.
2. Set to OFF.
3. Detach the battery.
4. Reattach the battery.
* If unresolved contact your local
samsung service center.
Tape end!
Tape end!
No Tape!
Protection!
....D
L
C
R
Display Blinking Informs that... Action
slow There is no Memory card in
the Camcorder. Insert a Memory card.
No Memory Card!
slow There is not enough memory
to record.
Change to a new Memory
card. Erase recorded image.
Memory Full!
slow There are no images recorded
on the Memory card. Record new images.
No image!
slow The Memory card is record
protected.
Release the write protect tab
on the Memory card.
Write protect!
slow When you try to delete to
protected image.
Cancel the protection of
image.
Protect!
slow The Camcorder can not
playback.
Format a Memory card or
insert Memory card recorded
on this Camcorder.
Read error!
slow The Camcorder can not record. Format a Memory card or
change to a new Memory card.
Write error!
slow The Memory card needs to
format.
Format a Memory card.
(see page 101)
Not Formatted!
slow When progressing file delete. Wait until delete has been
finished.
Now deleted...
slow
Memory Card
error!
If inserted Memory Card is not
recognized by the Camcorder.
Eject and re-insert the
memory card
Try another Memory Card
Display Blinking Informs that... Action