Troubleshooting

Troubleshooting

Before contacting a Samsung authorized service center, perform the following simple checks. They may save you the time and expense of an unnecessary call.

Self Diagnosis Display

 

Display

Blinking

Informs that...

 

Action

 

 

 

 

 

 

 

slow

the Battery pack is almost discharged.

Change to a charged one.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Tape end!

slow

When the remaining time on the tape

Prepare a new one.

is about 2 minutes.

 

 

 

 

 

 

 

 

 

 

Tape end!

no

the tape reached its end.

Change to a new one.

No Tape!

slow

there is no tape in Camcorder.

Insert a tape.

 

 

 

 

 

 

 

 

 

 

Protection!

slow

the tape is protected from recording.

If you want to record, release

the protection.

 

 

 

 

 

 

 

 

 

 

 

....D

slow

the Camcorder has some mechanical

1.

Eject the tape.

 

 

 

fault.

2.

Set to OFF.

 

 

 

 

L

 

 

 

 

 

 

 

3.

Detach the battery.

 

 

 

 

C

 

 

4.

Reattach the battery.

 

 

 

 

R

 

 

* If unresolved contact your local

 

 

 

 

 

 

 

 

 

 

samsung service center.

 

 

 

 

 

 

 

slow

moisture condensation has formed in

see below.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

the Camcorder.

 

 

 

 

 

 

 

 

 

 

 

 

Moisture Condensation

If the Camcorder is brought directly from a cold place to a warm place, moisture may condense inside the Camcorder,

on the surface of the tape, or on the lens. In this condition, the tape may stick to the head drum and be damaged or the unit may not operate correctly. To prevent possible damage under these circumstances, the Camcorder is fitted with a moisture sensor.

If there is moisture inside the Camcorder, (DEW) is displayed. If this happens, none of the functions except cassette ejection will work. Open the cassette compartment and remove the battery.

Leave the Camcorder for at least two hours in a dry warm room.

Self Diagnosis Display in M.Cam/M.Player Modes (SC-D353/D354/D355 only)

Display

Blinking

Informs that...

Action

No Memory Card!

slow

There is no Memory card in

Insert a Memory card.

the Camcorder.

 

 

 

Memory Full!

slow

There is not enough memory

Change to a new Memory

to record.

card. Erase recorded image.

 

 

No image!

slow

There are no images recorded

Record new images.

on the Memory card.

 

 

 

 

 

 

 

Write protect!

slow

The Memory card is record

Release the write protect tab

protected.

on the Memory card.

 

 

Protect!

slow

When you try to delete to

Cancel the protection of

protected image.

image.

 

 

Read error!

 

The Camcorder can not

Format a Memory card or

slow

insert Memory card recorded

playback.

 

 

on this Camcorder.

 

 

 

 

 

 

 

Write error!

slow

The Camcorder can not record.

Format a Memory card or

change to a new Memory card.

 

 

 

Not Formatted!

slow

The Memory card needs to

Format a Memory card.

format.

(see page 101)

 

 

Now deleted...

slow

When progressing file delete.

Wait until delete has been

finished.

 

 

 

Memory Card

 

If inserted Memory Card is not

Eject and re-insert the

slow

memory card

error!

recognized by the Camcorder.

 

Try another Memory Card

 

 

 

 

 

 

 

Direct Print Related Messages

Display

Explanation

Paper error

There is a problem with the paper.

 

 

No paper

Paper is not correctly inserted or there is no paper.

 

 

Paper Jam

The paper jammed during printing.

 

 

Ink error

There is a problem with the ink cassette.

 

 

No Ink

The ink cartridge is not inserted or is out of ink.

 

 

Print error

Turn off the printer and turn it back on.

File error

You attempted to print an image that was made with another

 

camcorder, has a different format, or was edited on a computer.

 

 

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Samsung SC-D351 manual Troubleshooting, Direct Print Related Messages, Self Diagnosis Display, Moisture Condensation