T
ROUBLESHOOTING

8.13

8
Solving Problems
The following chart lists some conditions that may occur and the
recommended solutions. Follow the suggested solutions until
the problem is corrected. If the problem persists, please contact
a service engineer.

Copier Problem Solution Chart

TONER EMPTY
The toner cartridge has
run out. The machine
stops.
Replace with a new toner
cartridge. See page 7.3.
TONER LOW
The toner is almost
empty.
Take out the toner cartridge and
gently shake it. By doing this, you
can temporarily re-establish
printing operations.
Display Meaning Solution
Condition Suggested solutions
The LCD does not turn on.
Check that the machine is plugged into an electrical
supply.
Ensure that there is power to the socket where the
unit is plugged in to and that the machine power
switch is in the ON position.
The machine beeps an error
sound and does not make a
copy.
Make sure that the machine is in copy mode. If not,
change the mode to the Copy mode by pressing
Mode/Enter
.
Copies are too light or too
dark.
If the original is light, use the
Contrast
button to
darken the background of the copies.
If the original is dark, use the
Contrast
button to
lighten the background of the copies.
Smears, lines, marks, or
spots on copies.
If the detects are on the original, press the
Contrast
button to lighten the background of your copies.
If no defects are on the original, clean the document
glass and underside of the document cover.