Troubleshooting
Problem | Description & Solution |
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Messaging |
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I cannot select a contact card when creating a message
If the contact card does not have a phone number or
PC connectivity
Problems occur when connecting the device to a
PC
Make sure that ActiveSync is installed and running on your PC. See the user’s guide for ActiveSync on the CD- ROM. For further information on ActiveSync, see the help function on ActiveSync or visit www.microsoft.com.
If the above guidelines do not help you to solve the problem, take note of:
•the model and serial numbers of your device
•your warranty details
•a clear description of the problem
Then contact your local dealer or Samsung
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