Operating Your Camera Troubleshooting
COLOR IR CAMERA User’s Manual
39
COLOR IR CAMERA User’s Manual
38
RESET: Returns to the level which was set by the manufacturer for shipment.
RETURN: Returns to the SETUP menu.

Saves all the setting menus and then exits.

EXIT

SHARPNESS: The outline of the video image becomes cleaner and more
distinctive as the level of SHARPNESS increases. If the level
goes up excessively, however, it may affect the video image and
generate noise.

If there are problems in operation, please refer to the items below. If the

problem persists, please contact the agent you purchased this product from.

Problem

Nothing appears on the screen.
The video image is not clear.
The screen is dark.
There is a problem with the
camera operation. The camera
surface is too hot and black
stripes appear on the screen.
Color are not quite right
DAY&NIGHT(AUTO, B/W)
mode doesn’t Operate.
SENS-UP function doesn’t
operate.
IR-LED isn’t lighted.
OSD control doesn’t operate.

Solution

• Please check the power connection.
• Please check the video signal line connection.
• Please check if the lens is clean.
Please clean the lens with a clean cloth or brush.
• Please adjust the contrast feature of the monitor.
• Please make sure that the screen is not exposed directly to
a bright light. Please move the camera if necessary.
• Please adjust the contrast feature of the monitor.
If you have an intermediate device, set the 75/ Hi-z
properly, and check the terminals.
• Please check if an appropriate power source to the
camera complies with the manufacturer's standard
requirement, or if the voltage keeps changing.
• Please check the ‘WHITE BAL’ setting.
• Please check if the AGC menu is set to the OFF position.
• Please check if the AGC menu is set to the OFF position.
• Isn’t DAYNIGHT function setting up the color mode?
• Please change the AUTO or B/W mode.
• Please confirm whether communication setting method
and RS-485 control terminal connection fit.