Backing up and restoring data

Device & data manager

Keep your personal information, app data, and settings safe on your device. You can back up your sensitive information to a backup account and access it later.

Using a Google account

1	Tap Settings on the Apps screen.
2	Tap Backup and reset and tick Back up my data.
3	Tap Backup account and select an account as the backup account.

To restore data, you must sign in to your Google account via the setup wizard. You can launch and open the setup wizard by performing a factory data reset on the device. If you do not sign in to your Google account via the setup wizard, you cannot restore the backup data.

Using a Samsung account

On the Apps screen, tap Settings →Accounts →Add account →Samsung account, and then sign in to your Samsung account.

Tap Samsung account →Backup, tick the items to back up, and then tap Back up now → Back up.

To restore data, open the Apps screen, tap Settings →Accounts →Samsung account →Restore, select the items, and then tap Restore now.

Performing a data reset

Delete all settings and data on the device. Before performing a factory data reset, ensure you back up all important data stored on the device. Refer to Backing up and restoring data for more information.

On the Apps screen, tap Settings →Backup and reset →Factory data reset →Reset device →Erase everything. The device automatically restarts.

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SM-A500FZBDSER, SM-A500FZKAPCL, SM-A500FZDAPCL, SM-A500FZWAPCL, SM-A500FZSDXSG specifications

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