Troubleshooting

The touch screen responds slowly or improperly

•If you attach a protective cover or optional accessories to the touch screen, the touch screen may not function properly.

•If you are wearing gloves, if your hands are not clean while touching the touch screen, or if you tap the screen with sharp objects or your fingertips, the touch screen may malfunction.

•The touch screen may malfunction in humid conditions or when exposed to water.

•Restart your device to clear any temporary software bugs.

•Ensure that your device software is upgraded to the latest version.

•If the touch screen is scratched or damaged, visit a Samsung Service Centre.

Your device freezes or has fatal errors

If your device freezes or hangs, you may need to close apps or reinsert the battery and turn on the device to regain functionality. If your device is frozen and unresponsive, press and hold the Power button and the Volume button down simultaneously for more than 7 seconds to restart it.

If this does not solve the problem, perform a factory data reset. On the Apps screen, tap Settings →Backup and reset →Factory data reset →Reset device →Erase everything. Before performing the factory data reset, remember to make backup copies of all important data stored in the device.

If the problem is still not resolved, contact a Samsung Service Centre.

Calls are not connected

•Ensure that you have accessed the right cellular network.

•Ensure that you have not set call barring for the phone number you are dialling.

•Ensure that you have not set call barring for the incoming phone number.

Others cannot hear you speaking on a call

•Ensure that you are not covering the built-in microphone.

•Ensure that the microphone is close to your mouth.

•If using a headset, ensure that it is properly connected.

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Samsung SM-G110HZWAXXV, SM-G110HZKAXXV manual Touch screen responds slowly or improperly
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SM-G110HZKAXXV, SM-G110HZWAXXV specifications

The Samsung SM-G110HZWAXXV and SM-G110HZKAXXV, also known as the Samsung Galaxy Star, are budget-friendly smartphones that cater to users looking for an entry-level device. These models were designed to provide essential smartphone features without overwhelming users with complexity or high costs.

One of the key characteristics of the Galaxy Star series is its compact design. With a lightweight feel and a small form factor, these devices are easy to handle and fit comfortably in the user's hand or pocket. The phones feature a 4.0-inch TFT display with a resolution of 480 x 800 pixels, which offers decent visuals for everyday tasks, such as browsing the web, sending messages, or watching videos.

Under the hood, the Galaxy Star is powered by a 1 GHz processor, supported by 512 MB of RAM. This configuration facilitates simple multitasking and running lightweight applications, making it suitable for users who primarily use their phones for basic functions such as calling, texting, and social media. The internal storage of 4 GB can be expanded via a microSD card slot, allowing users to store additional media or apps according to their needs.

The Galaxy Star comes equipped with a 2-megapixel rear camera, which is adequate for capturing basic photographs and is enhanced by features like geo-tagging. While it may not compete with more advanced camera systems, it is sufficient for casual photography and sharing on social media platforms. The front camera, while not present in some variants, allows for basic video calls in supported models.

On the connectivity front, the Samsung Galaxy Star supports 3G and Wi-Fi, enabling users to stay connected without relying solely on mobile data. Bluetooth functionality is also included, which allows for easy pairing with other devices, such as wireless headphones or speakers.

Running on Android 4.1 Jelly Bean, the interface is user-friendly and provides access to the Google Play Store, which opens up a world of apps for customization and functionality. The battery life, powered by a 1200 mAh battery, offers reasonable longevity for everyday use, making it a suitable option for users who need a dependable device throughout the day.

In conclusion, the Samsung SM-G110HZWAXXV and SM-G110HZKAXXV represent solid choices for those seeking an affordable smartphone option. While they may not boast the advanced features found in higher-end models, their reliable performance and easy handling make them ideal for first-time smartphone users or those on a budget.
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