Troubleshooting

Appendix

Before contacting a Samsung Service Centre, please attempt the following solutions. Some situations may not apply to your device.

When you turn on your device or while you are using the device, it prompts you to enter one of the following codes:

•Password: When the device lock feature is enabled, you must enter the password you set for the device.

•PIN: When using the device for the first time or when the PIN requirement is enabled, you must enter the PIN supplied with the SIM or USIM card. You can disable this feature by using the Lock SIM card menu.

•PUK: Your SIM or USIM card is blocked, usually as a result of entering your PIN incorrectly several times. You must enter the PUK supplied by your service provider.

•PIN2: When you access a menu requiring the PIN2, you must enter the PIN2 supplied with the SIM or USIM card. For more information, contact your service provider.

Your device displays network or service error messages

•When you are in areas with weak signals or poor reception, you may lose reception. Move to another area and try again. While moving, error messages may appear repeatedly.

•You cannot access some options without a subscription. For more information, contact your service provider.

Your device does not turn on

When the battery is completely discharged, your device will not turn on. Fully charge the battery before turning on the device.

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SM-G928FZKAPRT, SM-G928FZKADRE, SM2G928FZKAETL, SM-G928FZSABGL, SM-G928CZWAKSA specifications

The Samsung SM-G928F series represents a remarkable blend of innovation and functionality in the realm of smartphones. Released as part of the Galaxy S6 edge+ line, these models, including SM-G928FZDABGL, SM-G928FZKAMTL, SM-G928FZKABGL, SM-G928FZKABGL, and SM-G928FZKECNX, are designed to cater to users seeking premium features and cutting-edge technology.

One of the standout characteristics of the SM-G928F series is its stunning display. Featuring a 5.7-inch dual-edge Super AMOLED display, this device boasts a resolution of 1440 x 2560 pixels, delivering vibrant colors and sharp details. The curved edges not only enhance the visual experience but also provide intuitive navigation functionalities, allowing users to access apps and notifications effortlessly.

Powering these devices is the Exynos 7420 processor, renowned for its powerful performance and efficiency. Combined with 4GB of RAM, the SM-G928F can handle multitasking and resource-intensive applications with ease. This ensures that users can enjoy a smooth experience, whether they are gaming, streaming videos, or using productivity tools.

The camera capabilities of the SM-G928F series are equally impressive. The primary rear camera features a 16 MP sensor with optical image stabilization (OIS), allowing users to capture stunning photos even in low-light conditions. The 5 MP front camera is also notable, making it an excellent choice for selfies and video calls.

In terms of storage, these models offer various options, typically starting at 32GB and expandable via microSD card, ensuring that users have ample space for their media and applications.

The SM-G928F series also incorporates advanced connectivity options, including 4G LTE, Wi-Fi, and Bluetooth, which enhance the overall user experience. Furthermore, the devices are equipped with a robust 3000 mAh battery, providing sufficient power to last throughout the day with standard usage.

Software-wise, the SM-G928F models run on Android with Samsung's TouchWiz interface, providing a user-friendly experience along with access to various features and customizations.

With a premium build quality that includes glass and metal materials, the SM-G928F series offers a sophisticated look and feel, appealing to users who appreciate aesthetics as much as functionality.

Overall, the Samsung SM-G928F series combines a stunning display, remarkable camera capabilities, powerful processing power, and a comprehensive set of features, making it a compelling choice for individuals seeking a high-end smartphone experience.