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Felsökning

Innan du kontaktar ett Samsung-servicecenter ska du försöka med följande lösningar. Vissa situationer är kanske inte tillämpliga för din Gear.

Din Gear slås inte på

Om batteriet är helt urladdat slås inte din Gear på. Ladda batteriet helt innan du slår på din Gear.

Din Gear visar felmeddelanden rörande nätverk eller tjänster

Om du befinner dig i ett område med svag signal eller dålig täckning kan du förlora kontakten. Gå till ett annat område och försök igen. Under rörelse kan felmeddelanden visas upprepade gånger.

Du kan inte komma åt vissa alternativ utan en prenumeration. Kontakta din tjänsteleverantör för mer information.

Pekskärmen svarar långsamt eller på fel sätt

Om du sätter dit ett skärmskydd eller andra tillbehör över pekskärmen kanske den inte fungerar som den ska.

Om du bär handskar, om dina händer inte är rena när du rör pekskärmen, eller om du trycker på pekskärmen med vassa föremål eller dina fingertoppar kanske pekskärmen inte fungerar som den ska.

Pekskärmen kan sluta fungera när det är fuktigt eller om den utsätts för vatten.

Starta om din Gear för att rensa tillfälliga programvarufel.

Se till att din Gears programvara är uppdaterad till senaste versionen.

Om pekskärmen blir repig eller skadad ska du besöka ett Samsung-servicecenter.

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Samsung SM-R7320WDANEE, SM-R7200ZWANEE, SM-R7200ZKANEE, SM-R7320ZKANEE, SM-R7320ZDANEE manual Bilaga, Felsökning

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