Samsung SM-T815NZWEVDH, SM-T815NZKEDBT manual Error messages appear when launching the camera

Models: SM-T815NZDESEB SM-T815NZWENEE SM-T815NZWEAUT SM-T815NZKEXSK SM-T815NZWETMH SM-T815YZDEXXV SM-T815NZKFAUT SM-T815NZKEAUT SM-T815NZWEPAN SM-T815NZWEVDH SM-T815NZWEXEH SM-T815NZWEXEZ SM-T815NZDEBGL SM-T815NZDEITV SM-T815NZDEOMN SM-T815NZKEXEH SM-T815NZKETMZ SM-T815NZKEO2C SM-T815NZWEBGL SM-T815NZKEBGL SM-T815NZWESER SM-T815NZKEEUR SM-T815NZKEXEZ SM-T815NZWEATO SM-T815NZWEPHE SM-T815NZKEITV SM-T815NZKESEB SM-T815NZKETIM SM-T815NZDETIM SM-T815NZWESEB SM-T815NZWEXSK SM-T815NZKEATO SM-T815NZWEEUR SM-T815YZKEXXV SM-T815NZWEXEO SM-T815NZWEPLS SM-T815NZKESER SM-T815NZWEXEF SM-T815NZKEDBT SM-T815NZWEDBT SM-T815NZDEXEO SM-T815YZWEXXV SM-T815NZKEPHE

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Appendix

Error messages appear when launching the camera

Your device must have sufficient available memory and battery power to operate the camera app. If you receive error messages when launching the camera, try the following:

Charge the battery.

Free some memory by transferring files to a computer or deleting files from your device.

Restart the device. If you are still having trouble with the camera app after trying these tips, contact a Samsung Service Centre.

Photo quality is poorer than the preview

The quality of your photos may vary, depending on the surroundings and the photography techniques you use.

If you take photos in dark areas, at night, or indoors, image noise may occur or images may be out of focus.

Error messages appear when opening multimedia files

If you receive error messages or multimedia files do not play when you open them on your device, try the following:

Free some memory by transferring files to a computer or deleting files from your device.

Ensure that the music file is not Digital Rights Management (DRM)-protected. If the file is DRM-protected, ensure that you have the appropriate licence or key to play the file.

Ensure that the file formats are supported by the device. If a file format is not supported, such as DivX or AC3, install an app that supports it. To confirm the file formats that your device supports, visit www.samsung.com.

Your device supports photos and videos captured with the device. Photos and videos captured by other devices may not work properly.

Your device supports multimedia files that are authorised by your network service provider or providers of additional services. Some content circulated on the Internet, such as ringtones, videos, or wallpapers, may not work properly.

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Samsung SM-T815NZWEVDH, SM-T815NZKEDBT, SM-T815NZWEDBT, SM-T815NZWEXEF manual Error messages appear when launching the camera