Error Messages
The following messages may appear on the computer display if an error occurs when the
Error Message | Cause and Remedy |
A device attached to the system is not | A problem occurred that was specific to a particular |
functioning. | device attached to this computer. The user should |
| consult the documentation for that device. |
Can’t Open Device. Exiting Canon DZ- | The Digital Document Camera |
3600U Presentation. | properly connected to a computer, or the computer |
| has not been properly configured for the |
Connection to the | Please reconnect USB cable to |
lost. | the TWAIN driver again. |
The user specified an image for loading that has | |
locate a nonexistent image. | been deleted, moved, or corrupted.” |
|
|
The user has run out of virtual memory. Close other | |
allocate needed memory. | applications. |
|
|
Network access is denied. | The user does not have sufficient privileges to |
| create, delete, or write to a file. See your network |
| administrator. |
|
|
Not enough storage is available to | The system has used all available internal resources. |
process this command. | Close other applications or files and try again. |
|
|
Please set your computer’s color palette | Open the Display Control Panel and click the setting |
to more than 256 colors and run Canon | tab, and select a higher color depth. |
| |
|
|
Preview Video not available in this | Can not run the TWAIN driver in 16 or 256 colors. |
video resolution! | Open the Display Control Panel and click the setting |
| tab, and select a higher color depth. |
|
|
The device is not ready. | The user attempted to use a storage device that is |
| not presently ready to use. The user may have |
| removed a removable disk from a drive. |
The directory or file cannot be created. | Disk full or insufficient network privileges. |
|
|
The disk is full. | Disk is full. Please archive unneeded file to make |
| more disk space. |
|
|
The disk is in use or locked by another | Another application is using the disk, and other |
process. | applications must wait until that application has |
| finished. |
|
|
The file already exists. | The user attempted to save to a directory containing |
| a file of the same name as the one requested to be |
| saved. |
The folder you specified already exists. | |
Please specify a new folder. | folders that it has created. Specify a new folder |
| name that will be created to hold the exported |
| images. |
|
|
The HTML index file could not be | Disk full or insufficient network privileges. |
created. |
|
5
Troubleshooting