Error Messages

The following messages may appear on the computer display if an error occurs when the DZ-3600U is connected to the computer. A brief explanation and remedies are provided in the column on the right.

Error Message

Cause and Remedy

A device attached to the system is not

A problem occurred that was specific to a particular

functioning.

device attached to this computer. The user should

 

consult the documentation for that device.

Can’t Open Device. Exiting Canon DZ-

The Digital Document Camera DZ-3600U is not

3600U Presentation.

properly connected to a computer, or the computer

 

has not been properly configured for the DZ-3600U.

Connection to the DZ-3600U has been

Please reconnect USB cable to DZ-3600U and start

lost.

the TWAIN driver again.

DZ-3600U Presentation attempted to

The user specified an image for loading that has

locate a nonexistent image.

been deleted, moved, or corrupted.”

 

 

DZ-3600U Presentation could not

The user has run out of virtual memory. Close other

allocate needed memory.

applications.

 

 

Network access is denied.

The user does not have sufficient privileges to

 

create, delete, or write to a file. See your network

 

administrator.

 

 

Not enough storage is available to

The system has used all available internal resources.

process this command.

Close other applications or files and try again.

 

 

Please set your computer’s color palette

Open the Display Control Panel and click the setting

to more than 256 colors and run Canon

tab, and select a higher color depth.

DZ-3600U Presentation again.

 

 

 

Preview Video not available in this

Can not run the TWAIN driver in 16 or 256 colors.

video resolution!

Open the Display Control Panel and click the setting

 

tab, and select a higher color depth.

 

 

The device is not ready.

The user attempted to use a storage device that is

 

not presently ready to use. The user may have

 

removed a removable disk from a drive.

The directory or file cannot be created.

Disk full or insufficient network privileges.

 

 

The disk is full.

Disk is full. Please archive unneeded file to make

 

more disk space.

 

 

The disk is in use or locked by another

Another application is using the disk, and other

process.

applications must wait until that application has

 

finished.

 

 

The file already exists.

The user attempted to save to a directory containing

 

a file of the same name as the one requested to be

 

saved.

The folder you specified already exists.

DZ-3600U Presenter will only export all images to

Please specify a new folder.

folders that it has created. Specify a new folder

 

name that will be created to hold the exported

 

images.

 

 

The HTML index file could not be

Disk full or insufficient network privileges.

created.

 

5

Troubleshooting

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Canon DZ3600u manual Error Messages, 103