Canon DZ3600u manual Error Messages

Error Messages

The following messages may appear on the computer display if an error occurs when the DZ-3600U is connected to the computer. A brief explanation and remedies are provided in the column on the right.

Error Message	Cause and Remedy
A device attached to the system is not	A problem occurred that was specific to a particular
functioning.	device attached to this computer. The user should
	consult the documentation for that device.
Can’t Open Device. Exiting Canon DZ-	The Digital Document Camera DZ-3600U is not
3600U Presentation.	properly connected to a computer, or the computer
	has not been properly configured for the DZ-3600U.
Connection to the DZ-3600U has been	Please reconnect USB cable to DZ-3600U and start
lost.	the TWAIN driver again.
DZ-3600U Presentation attempted to	The user specified an image for loading that has
locate a nonexistent image.	been deleted, moved, or corrupted.”
DZ-3600U Presentation could not	The user has run out of virtual memory. Close other
allocate needed memory.	applications.
Network access is denied.	The user does not have sufficient privileges to
	create, delete, or write to a file. See your network
	administrator.
Not enough storage is available to	The system has used all available internal resources.
process this command.	Close other applications or files and try again.
Please set your computer’s color palette	Open the Display Control Panel and click the setting
to more than 256 colors and run Canon	tab, and select a higher color depth.
DZ-3600U Presentation again.
Preview Video not available in this	Can not run the TWAIN driver in 16 or 256 colors.
video resolution!	Open the Display Control Panel and click the setting
	tab, and select a higher color depth.
The device is not ready.	The user attempted to use a storage device that is
	not presently ready to use. The user may have
	removed a removable disk from a drive.
The directory or file cannot be created.	Disk full or insufficient network privileges.
The disk is full.	Disk is full. Please archive unneeded file to make
	more disk space.
The disk is in use or locked by another	Another application is using the disk, and other
process.	applications must wait until that application has
	finished.
The file already exists.	The user attempted to save to a directory containing
	a file of the same name as the one requested to be
	saved.
The folder you specified already exists.	DZ-3600U Presenter will only export all images to
Please specify a new folder.	folders that it has created. Specify a new folder
	name that will be created to hold the exported
	images.
The HTML index file could not be	Disk full or insufficient network privileges.
created.

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Troubleshooting

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