Before calling for service, Error code table | Sharp ER-A440

9Before calling for service

The malfunctions shown in the left-hand column below, labeled “Fault,” do not necessarily indicate functional faults of the machine. It is therefore advisable to refer to the “Checking” shown in the right-hand column before calling for service.

			Fault	Checking

(1)	The display won't be illuminated even when			• Is power supplied to the electric outlet?
	the mode switch is turned to any other			• Is the power cord plug out or loosely connected to the
	position than "		".	electrical outlet?


(2)	The display is illuminated, but the whole machine			• Is a cashier code assigned to the register?
	refuses registrations.			• Is a clerk code assigned to the register?
				• Is the mode switch set properly at the "REG" position?

(3)	No receipt is issued.			• Is the receipt paper roll properly installed?
				• Is there a paper jam?
				• Is the receipt function in the "OFF" status?
(4)	No journal paper is taken up.			• Is the take-up spool installed on the bearing properly?
				• Is there a paper jam?

(5)	Printing is unusual.			• Is the ink ribbon cassette installed properly?
				• Is the ink ribbon life completed?

Error code table

When the following error codes are displayed, press the ckey and take a proper action according to the table below.

	Error	Error status	Action
	code	Error status	Action
	code

	E01	Registration error	Make a correct key entry.
	E02	Misoperation error	Make a correct key entry.
	E03	Undefined code is entered.	Enter a correct code, or declare it by the programming.
	E04	Paper empty	Replace a journal paper roll with a new one.
	E05	Secret code error	Enter a correct secret code.
	E07	Memory is full.	Expand the file within a capacity of memory.
	E11	Compulsory depression of the :key for direct	Press the : key and continue the operation.
		finalization
	E12	Compulsory tendering	Make a tendering operation.
	E22	Overlapped cashier error
	E23	Cashier resetting over error
	E31	Compulsory non-add code entry	Enter a non-add code.
	E32	No entry of your cashier code	Make a cashier code entry.
	E33	The current cashier code should not be changed.	Change a cashier after finalizing the transaction.
	E34	Overflow limitation error	Make a registration within a limit of entry.
	E35	The open price entry is inhibited.	Make a preset price entry.
	E36	The preset price entry is inhibited.	Make an open price entry.
	E37	The direct finalization is inhibited.	Make a tendering operation.
	E39	Power-off during validation printing	Print a validation again.
	E58	Undefined clerk code is entered	Enter a correct clerk code
	E67	Registration buffer is full.
	E76	The drawer is still opened.	Close the drawer.

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Sharp ER-A440 instruction manual Before calling for service, Error code table

Contents

ER-A440 Aviso Precaution Introduction Contents Page For the Operator Page External View Front viewRear view Printer Paper release lever Keyboard Standard keyboard layout Standard key number layout Drawer lock key Keys and SwitchesMode switch and mode keys Operative range Operator display Customer display Pop-up type Machine state symbolsDisplays Number of repeats for repetitive registrations Prior to Programming How to program alphanumeric charactersUsing character keys on the keyboard General instructions Entering character codes 253 ¼ 083 ¼ 072 ¼ 065 ¼ 082 ¼ 080 ¼Editing the characters Alphanumeric character code table Code Character Preparations for Programming Setting the date and time Date PGMProgramming X X X X = Unit price Time PGMProgramming for departments X X = Functional selection Selection Entry 0 0 0 0 0 0 1 0 0 0 0 1 0 9 Price lookup PLU programming Unit price PGM PLU § § § § §PLU assignment to departments Programming for discount keys Deduction amount PGM 1 PGM High amount lockout Halo and +/- sign PGM Selection Entry Sign plus/minus Plus premium Minus discount Programming for percent keys Percent rate % PGM 1 PGMSign +/- % PGM Programming minus sign for the key Key operation Print 15 Å Programming the tax rate Tax rate PGM 2610 . Å 260898 Setting the date and time Setting the date PGM 2Setting the time PGM 2 Direct Setting the consecutive number PGM 2 2611 . Å 14302612 . Å 123456 2613 . Å 1000 Programming the tax rateTax rate 2711 . Å Sics Single Item Cash Sale / SIF Single Item Finalization Functional programming PGM 2Compulsory item validation print Type of unit price entry Tax status PGM 2 2110 . Å Limit amount Halo of entry PGM 2 2112 Direct 2111 . Å 0000110 c 10 Å2112 . Å Alphanumeric characters PGM 2 2114 . Å1110 . Å Group number PGM 2 Å1 c5 Å2Commission group assignment PGM 2 2115 . Å Department key positioning PGM 2 2116 . Å2119 . Å Base quantity for split-pricing entries two digits PLU code six digits Associated departmentUnit price max. six digits Sign + 2230 . Å Department assignment PGM 1 PGM 2 12001200 . Å 11 Å 1210 . Å Unit prices PGM 1 PGM 2 1210 DirectBase quantity PGM 1 PGM 2 1211 . Å 2231 . Å PLU/subdepartment mode2210 . Å 11 Å 003 Sign +/- and tax status PGM 2 2211 11 Å 0000001 2211 . Å 00000002232 . Å 2214 . Å Milk 2235 . Å 12 Å 2220 . Å 21 Å Link PLU PGM 2Direct PLU key positioning PGM 2 2219 . Å 16 Å Programming for miscellaneous keys Programming the rate %, e, commission and the deduction PGM1310 . Å 52 Å 0 Limit amount Halo of entry -, r, p PGM 2 2312 . Å +/- sign %, PGM 2 2311 . Å Item % or subtotal % selection % PGM 2 Percent rate limitation % PGM 22315 . Å Item ‰ or subtotal ‰ selection PGM 2 2313 . Å2316 . Å Footer printing Change enable over-tenderEFT Transaction Non-add code compulsory High amount lockout Halo of entry for media keys PGM 2 2320 . Å 50 Å2321 . Å 41 Å Programming of function text Programming PGM 2 2322 . Å 50 Å2314 . Å 48 Å Visa List of function texts NET2 Cashier and clerk programming Cashier code PGM 1 PGM 2 1500 . Å 1514 . Å 11 Å Mayer Cashier name PGM 1 PGM 2Functional programming for cashiers PGM 2 2510 . Å 11 Å 1400 . Å 1414 . Å 11 Å Nils OP X/Z mode availability Selection Entry Abcdefgh Always enter 2615 . Å Programming alarm length of time with drawer opening PGM 22616 . Å 2617 . Å = Ž= Ž= Ž= Ž=Ž= Ž= Programming of print messages PGM 2 Selection of X1/Z1 and X2/Z2 reports 2620 . Å 2619 . Å 107 Setting the time range for hourly reports PGM 2RS-232C channel assignment PGM 2 2690 . Å Operating Currency description text programming PGM 22631 . Å 1234 Programming 52 Å 2334 . Å2680 . Å Setting the Auto key Automatic sequencing key X2/Z2 2900 . Å AUTO1 2 § 100 Program details and procedures for their reading Reading stored programs Sample printouts Leading Range Linked PLU code To be on the next Page Page Training mode Reading X and Resetting Z of Sales Totals X1/Z1 Mode switch Job Position Key operation Code X1/Z1 X2/Z2 800 . Å Sample X report Sample Z report Page Page Cashier reading and resetting Individual cashier reading and resettingFull cashier reading and resetting Clerk reading and resetting Individual clerk reading and resettingFull clerk reading and resetting Reading and resetting of hourly sales information Full department reading Individual group reading Full group reading Sample X report Sample Z report Price amount Reading and resetting of a stacked report Transaction reading Total in drawer reading Periodic consolidation Generality Reading and resetting of the daily net totals Individual cashier report Compulsory CASH/CHEQUE DeclarationTypes of compulsory cash/cheque declaration Full cashier reportPage 1500 Override Entries250 250 Incorrect receipt Cancellation receipt Receipt and journal paper rolls Prior to EntriesPreparations for entries Receipt ON/OFF function Error warning Cashier assignmentClerk assignment Entries Item entries Single item entries Multiplication entries 25 ÅRepeat entries 165 15 Å 13 § Successive multiplication entries Split-pricing entries 60035 § Sics entries Single item cash sale SICS/single item finalize SIF entriesLink PLU entries SIF entries Displaying subtotals 100 700100 200 700 Normal subtotal Finalization of transaction Cash or cheque tendering 500300 Mixed tendering cheque + cash Computation of VAT Value Added Tax/tax VAT/ tax system 950Credit sale 2500 3250 550 Automatic VAT 1-3 and automatic tax 4-6 system 140 VAT shift entriesAuxiliary entries Percent calculations premium or discount 225 675 575100 Ð Deduction entries Printing of non-add code numbers 250 13 §Refund entries Payment treatment Currency exchange Received on account entries Paid out entries Automatic sequencing key ` key entries No sale exchangeCashing a cheque 6789 = 3000 p Correction 600 328 250Correction of the last entry direct void Subtotal void 1310 1755 10 § 35 § Special Printing Functions 850 150Copy receipt printing Validation slip setting and printing Guest check copyValidation printing function Validation printing examples Validation printing of item entries Validation printing after the finalization of a transaction To Õkey rkey ¨key pkey ¹key Transaction symbol AmountValidation printing of the training mode Cash or CASH2 Validation slip specification Printing of the employee arrival and departure times 1Ü 100 1 360 Overlapped Cashier Entry360 150 Operator Maintenance Case of power failureCase of printers motor locking How to set the paper roll How to cut the paper end Installing the paper rollPaper specification Installing the receipt paper roll Removing the receipt paper roll Installing the journal paper rollRemoving the paper roll Removing the journal paper roll Removing a paper jam Installing the ink ribbon cassette Removing the till and the drawer Opening the drawer by hand Installing the fixing angle bracket How to install the fixing angle bracketHow to remove the register from the fixing angle bracket Before calling for service Error code table List of Options Specifications Umweltschutz BLUENeutral BROWNLiveEnvironment Protection Protection de l’environnement Sharp Corporation