Samsung SMH6165 user manual maintenance, Troubleshooting, Maintenance

Models: SMH6165

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maintenance

maintenance

Troubleshooting

Before you call a repair person for your oven, check this list of possible problems and solutions.

PROBLEM

SOLUTIONS

 

 

Neither the oven’s

• Properly insert the plug into a grounded outlet.

display nor the oven

• If the outlet is controlled by a wall switch, make sure the wall

operate.

switch is turned on.

 

 

• Remove the plug from the outlet, wait ten seconds, then plug it

 

in again.

 

• Reset the circuit breaker or replace any blown fuse.

 

• Plug another appliance into the outlet; if the other appliance

 

doesn’t work, have a qualified electrician repair the outlet.

 

• Plug the oven into a different outlet.

 

 

The oven’s display

• Make sure the door is closed securely.

works, but the power

• Check to see if packing material or other material is stuck to the

won’t come on.

door seal.

 

 

• Check for door damage.

 

• Touch Cancel twice and re-enter all cooking instructions.

 

 

The power goes off

• If there has not been a power outage, remove the plug from

before the set time has

the outlet, wait ten seconds, then plug it in again. If there was a

elapsed.

power outage, the time indicator will display: 88:88.

 

• Reset the clock and any cooking instructions.

 

• Reset the circuit breaker or replace any blown fuse.

 

 

The food is cooked too

• Make sure the oven is on its own 20 amp circuit line. Operating

slowly.

another appliance on the same circuit can cause a voltage

 

drop. If necessary, move the oven to its own circuit.

 

 

You see sparks or

• Remove any metallic utensils, cookware, or metal ties. If using

arcing.

foil, use only narrow strips and allow at least one inch between

 

the foil and interior oven walls.

 

 

The turntable makes

• Clean the turntable, roller ring and oven floor.

noises or sticks.

• Make sure the turntable and roller ring are positioned correctly.

 

 

 

Using your microwave

• This is similar to the interference caused by other small

causes tv or radio

appliances, such as hair dryers. Move your microwave further

interference.

away from other appliances, like your TV or radio.

 

 

If the oven is set to cook for more than 25 minutes, it will automatically adjust itself to 70 percent power after 25 minutes to avoid overcooking.

34_ Maintenance

Page 34
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Samsung SMH6165 user manual maintenance, Troubleshooting, Maintenance