Samsung SMH7178STE owner manual Appendix Troubleshooting Guide, Care and Cleaning

Appendix

Troubleshooting Guide
Before you call a repair person for your oven, check this list of possible	Using your microwave causes TV or radio interference.
problems and solutions.	• This is similar to the interference caused by other small appliances,
Neither the oven’s display nor the oven operate.
	such as hair dryers. Move your microwave further away from other
• Properly insert the plug into a grounded outlet.
	appliances, like your TV or radio.

• If the outlet is controlled by a wall switch, make sure the wall switch	Note :
is turned on.	If the oven is set to cook for more than 25 minutes, it will auto-
• Remove the plug from the outlet, wait ten seconds, then plug it in
	matically adjust itself to 70 percent power after 25 minutes to
again.
	avoid overcooking.
• Reset the circuit breaker or replace any blown fuse.
	Care and Cleaning
• Plug another appliance into the outlet; if the other appliance doesn’t
work, have a qualified electrician repair the outlet.	Follow these instructions to clean and care for your oven.
• Plug the oven into a different outlet.
The oven’s display works, but the power won’t come	• Keep the inside of the oven clean. Food particles and spilled liquids
on.	can stick to the oven walls, causing the oven to work less efficiently.
	• Wipe up spills immediately. Use a damp cloth and mild soap. Do not
• Make sure the door is closed securely.
	use harsh detergents or abrasives.
• Check to see if packing material or other material is stuck to the door	• To help loosen baked on food particles or liquids, heat two cups of
seal.	water (add the juice of one lemon if you desire to keep the oven
• Check for door damage.	fresh) in a four-cup measuring glass at High power for five minutes
• Press Cancel twice and re-enter all cooking instructions.	or until boiling. Let stand in the oven for one or two minutes.
The power goes off before the set time has elapsed.	• Remove the glass tray from the oven when cleaning the oven or tray.
• If there has not been a power outage, remove the plug from the	To prevent the tray from breaking, handle it carefully and do not put it
	in water immediately after cooking. Wash the tray carefully in warm
outlet, wait ten seconds, then plug it in again. If there was a power
	sudsy water or in the dishwasher.
outage, the time indicator will display “ ENJOY YOUR COOKING - - -
	• Clean the outside surface of the oven with soap and a damp cloth.
PRESS MY CHOICE FOR PERSONAL OPTIONS” Reset the clock
	Dry with a soft cloth. To prevent damage to the operating parts of the
and any cooking instructions.
	oven, don’t let water seep into the openings.
• Reset the circuit breaker or replace any blown fuse.
	• Wash the door window with very mild soap and water. Be sure to use
The food is cooking too slowly.
	a soft cloth to avoid scratching.
• Make sure the oven is on its own 20 amp circuit line. Operating	• If steam accumulates inside or outside the oven door, wipe with a
another appliance on the same circuit can cause a voltage drop. If	soft cloth. Steam can accumulate when operating the oven in high
necessary, move the oven to its own circuit.	humidity and in no way indicates microwave leakage.
You see sparks or arcing.	• Never operate the oven without food in it; this can damage the
• Remove any metallic utensils, cookware, or metal ties. If using foil,	magnetron tube or glass tray. You may wish to leave a cup of water
	in the oven when it is not in use to prevent damage if the oven is
use only narrow strips and allow at least one inch between the foil
	accidentally turned on.
and interior oven walls.
The turntable makes noises or sticks.
• Clean the turntable, roller ring and oven floor.
• Make sure the turntable and roller ring are positioned correctly.

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