number of employees in your office but numerous employees outside the office that need to keep in contact.

Holidays and Special Events When your business closes because of a Holiday or a special event, the SVMi-4 / SVM-400 can provide a special appropriate greeting to your callers.

Incoming Call Overflow The SVMi-4 / SVM-400 may be programmed to answer any or all lines immediately or answer only the calls that your operator does not pick up.

Interruptible Voice Prompts At any time during an announcement or greeting, callers may dial a selection and the SVM will immediately respond. It is not necessary to listen to all the options if you are a ‘power user’ and know what you are doing.

Multiple Call Handling The SVMi-4 / SVM-400 can answer and process up to 4 calls simultaneously, with the upgrade key installed.

Operator Access Callers may connect with an available operator any time by dialing 0.

VOICE MAIL FEATURES

Answer Machine Emulation This feature allows you to monitor calls left in your voice mail box through the speaker of your DCS keyset. In function it is very much like screening a call on your home telephone answering machine.

Auto Log In When calling Voice Mail, the DCS / DX system can correctly identify you as the caller and ask for your password (optional). The benefit of this is that you do not have to identify yourself to the SVMi-4 / SVM-400, it knows who is calling and what mailbox you want to access.

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