washing machine won’t work?
| Problem | CHECK & SOLUTION |
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| The power is cut off. | Is the electric voltage normal? |
| Is the washer plugged in? Plug in the electric cord. Water does not drain. |
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| Dose not Drain | Is the drain hose down? Put the drain hose down. |
| Is the drain hose folded? Unfold the drain hose. |
| Is the drain hose outlet clogged? Remove the waste cleanly. |
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| Washing machine | Is the washer lid open? Close the lid. |
| won’t work. | Is the Pause button on? Press the Start/Pause button one more time and check if the washer starts. |
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| Is enough water filled to the water level? |
| If the water pressure is low, it takes a long time to start washing. |
| Is the faucet closed? Open the faucet to supply water. |
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| If the drain hose and | • Add hot water to the frozen water tap and remove the drain hose. Soak into hot water. |
spin basket are frozen, | • Pour hot water into the spin basket for about 10 minutes. |
| do as follows. | • Put a hot water towel on the drain hose connector. |
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| • If the drain hose defrosts, connect again and check for proper water draining. |
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| The water drains out | • The drain is clogged with coins or pins. The drain hose is hung over the drain hose hook. |
| immediately. | Half fill the spin basket with water and try for spinning again. |
| The water leaks at | If the faucet connecting part is loose, water may leak. |
| the water supply | Repeat the assembling steps again. (Refer to “Connecting the water supply hose”) |
| hose connector. | Check if the rubber packing of water supply hose is in the right position. Screw tightly again. |
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| Is the water supply hose folded? Unfold the hose. |
| If the water supply is too strong, water may leak. Close the faucet a little. |
| Is water leaking from the faucet itself? Fix the faucet. Water is not supplied. |
| Did you press the Start/Pause button after selecting the water supply? |
| If the Start/Pause button is not pressed, water is not supplied. Press the Start/Pause button. |
| Is the faucet closed? Turn on the faucet. |
| Is the filter net at the water supply hose connector clogged with dirty matters? |
| Clean the filter net by brushing with a toothbrush. |
| Is the water supply cut off? If the water supply is suspended, turn off the faucet and power off. |
| Spinning makes loud | Check if the laundry is spread evenly in the washer. Spread out the laundry evenly and start again. |
| noises and vibrations. | Check if the washing machine levels on a sturdy flat floor. Set the machine at level. |
| Is the handle for leveling legs loose? Adjust the legs on the feet for leveling. |
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