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Problem
The tray doesn't open.
The tray doesn't close.
The PC is not working properly.
Meaning / Solution
See if the PC is on.
Make sure the power cable within the PC is connected properly.
If the tray still won't open with the
Make sure the disc has been inserted properly.
See if the drive is properly connected to the PC.
See if the floppy disc remains in the PC.
The drive is not working properly. See if the drive is connected properly to the PC.
See if the device drive program has been installed properly.
The system dosen't read the disc. See if the system detects the drive.
Make sure you use the types of discs that are supported by the drive.
Check if the LED indicator turns green.
Make sure you inserted the disc with the label facing up.
Make sure you are using the right program for disc playback.
See if the disc is clean.
See if any congealing has occurred.
Make sure the region code of the drive matches the disc number.
You can confirm the use of software at the site of our customer support.
Address:
-See “ SUPPORT > Download Center > User Manual ”
-See “ INFORMATION > Flash Manual > Recording Software ”
-See “ INFORMATION > Flash Manual > Software Quick Manual ”
