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Samsung TXM 2796HF, TXM 3098WHF, TXM 2798HF, TXM 3296HF manual Chapter Five, Identifying Problems

Models: TXM 3098WHF TXM 3296HF TXM 3298HF TXM 2798HF TXM 2797HF TXM 3297HF

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Chapter Five

Chapter Five

T R O U B L E S H O O T I N G

If the TV seems to have a problem, first try this list of possible problems and solutions. If none of these troubleshooting tips apply, then call your nearest service center.

Identifying Problems

Problem	Possible Solution

Poor picture	Try another channel.
	Adjust the antenna.
	Check all wire connections.
Poor sound quality.	Try another channel.
	Adjust the antenna.
No picture or sound.	Try another channel.
	Press the TV/VIDEO button.
	Make sure the TV is plugged in.
	Check the antenna connections.

No color, wrong colors or tints.	Make sure the program is broadcast in color.
	Adjust the picture settings.
	If the set is moved or turned in a different
	direction, the power should be OFF for at least
	30 minutes.
Picture rolls vertically.	Adjust the antenna.
	Check all wire connections.
The TV operates erratically	Unplug the TV for 30 seconds, then try
	operating it again.
The TV won’t turn on.	Make sure the wall outlet is working.

5.1 CHAPTER FIVE: TROUBLESHOOTING

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Samsung TXM 2796HF, TXM 3098WHF, TXM 2798HF, TXM 3296HF, TXM 3297HF, TXM 2797HF, TXM 3298HF Chapter Five, Identifying Problems

Contents

Samsung Electronics America inc SERVICE DIVISIONCOLOR TELEVISION 105 Challenger Road, Ridgefield Park, N.JWarning! Important Safety Instructions As an ENERGY STAR PartnerImportant Safety Information Thank You for Choosing Samsung1 This device may not cause harmful interference, and 1 Read these instructions 2 Keep these instructions Chapter 1 Your New TV Chapter 2 InstallationChapter 3 Operation Chapter 5 Troubleshooting Chapter 4 Special FeaturesAppendix . . . . . . . . . . . . . . . . . . . . . . . . . . . A.1 List of Features Chapter OneØ POWER Familiarizing Yourself with The TVˆ POWER & TIMER indicator and signals from other componentsŒ AUDIO INPUT jacks Connect a set of external headphones to thisFront Panel Jacks ˇ SUPER VIDEO INPUT jackFor more information on connecting equipment, see pages 2.1 ˆ RESET Remote ControlŒ POWER Ô MODE¸ VCR Controls Remote ControlY O U R N E W T F. F´ Number buttons Remote Control Œ Power˝ MODE +100˘ Display Remote Control ¯ ResetY O U R N E W T ¿ SleepConnecting VHF and UHF Antennas Chapter TwoConnecting Cable TV I N S TA L L AT I O N Connecting to a Cable Box that Descrambles All ChannelsConnecting to a Cable Box that Descrambles Some Channels This terminal might be labeledAfter you’ve made this connection, set the A/B switch to the “A” position for normal viewing. Set the A/B switch to the “B” position to view scrambled channels. When you set the A/B switch to “B,” you will need to tune your TV to the cable box’s output channel, which is usu- ally channel 3 or Connecting a VCR Unplug the cable or antenna from the back of the TVYour TV can be connected to an S-Video signal from an S-VHS VCR Connecting a DVD Player 480i/480p Connecting a Second VCR to Record from the TVConnecting a Digital TV Set-Top Box 480p/1080i Connecting a Camcorder 2.9 CHAPTER TWO INSTALLATIONSlide the cover out com- pletely Installing Batteries in the Remote ControlInstall two AA size batteries Replace the coverTurning the TV On and Off Plug & Play FeatureChapter Three continuedO P E R AT I O N If you want to reset this featureThe message “Plug & Play” is displayed O P E R AT I O N Viewing the Menus and On-Screen DisplaysWith the power on, press the MENU button Viewing the MenusPress the MENU button to display the menu Selecting a Menu LanguageO P E R AT I O N Press the MENU button to exitMemorizing the Channels Selecting the Video Signal-sourceStoring Channels in Memory Automatic Method Press the MENU button to display the menu O P E R AT I O NAdding and Erasing Channels Manual Method Press the VOL+ buttonUsing the Channel Buttons Adjusting the VolumeChanging Channels Directly Accessing Channels“Labeling” in the A/V mode Labeling the ChannelsO P E R AT I O N When selecting the hours, be sure Setting the ClockOption 1 Setting the Clock Manually O P E R AT I O NO P E R AT I O N Option 2 Using the Local PBS Channel to Automatically Set thecontinued TV ClockO P E R AT I O N O P E R AT I O N Customizing the PictureAfter adjusting an item, the gauge will automatically disappear after about 5 secondsUsing Automatic Picture Settings Press the MENU button to display the menu Customizing the SoundO P E R AT I O N Press the MENU button exitUsing Automatic Sound Settings Press the MENU button to display the menu Viewing an External Signal SourceO P E R AT I O N Press the CH button to select “TV/AV”Customizing Your Remote Control Chapter FourDVD Codes CHAPTER FOUR SPECIAL FEATURESVCR Codes S P E C I A L F E AT U R E SCable Box Setting Up Your Remote Control to Operate Your Cable Box4.3 CHAPTER FOUR SPECIAL FEATURES Codes“*” will appear when you press DIS- PLAY while watching this channel Fine Tuning ChannelsAfter you adjust the fine tuning S P E C I A L F E AT U R E SPressing VOL - or VOL + will LNA Low Noise AmplifierS P E C I A L F E AT U R E S alternate between “On” and “Off.”S P E C I A L F E AT U R E S TiltCHAPTER FOUR SPECIAL FEATURES Press the MENU button to display the menuPressing the VOL- or VOL+ but Digital Noise ReductionS P E C I A L F E AT U R E S ton will alternate between “On” and “Off”TXM3097WHF/ TXM3098WHF Changing the Screen SizeTXM3297HF / TXM2797HF / TXM2796HF / TXM3296HF / TXM3298HF / TXM2798HF S P E C I A L F E AT U R E S Changing the Color Tone4.9 CHAPTER FOUR SPECIAL FEATURES Press the CH button to select Color ToneUsing the R.Surf Feature Freezing the Pictureset the TV’s clock. See “Setting the Clock” on page Setting the On/Off TimerBefore using the timer, you must S P E C I A L F E AT U R E SSetting the Sleep Timer Sound Features Surround Auto VolumeTurbo Sound MelodyPress the MENU button to display the menu S P E C I A L F E AT U R E SNote Turbo sound and BBE are exclusive relation Press the MENU button to exitViewing Closed Captions and on the tape’s packagingViewing Picture-in-Picture Activating Picture-in-PictureSelecting a Signal Source External A/V for PIP Changing the Size of the PIP Window TXM3298HF / TXM3098WHF / TXM2798HFQuick way to access the SWAP Swapping the Contents of the PIP image and Main imageJust press the SWAP button on the remote control S P E C I A L F E AT U R E SS P E C I A L F E AT U R E S Quick way to access the PIP channelJust press the CH or CH buttonblue color on the remote control Changing the PIP ChannelUsing the V-Chip Setting Up Your Personal ID Number PINHow to Set up Restrictions Using the “TV guidelines” How to Enable/Disable the V-Chipcontinued Note These categories consist of S P E C I A L F E AT U R E STV-Y Young children TV-Y7 Children 7 and over continued 4.25 CHAPTER FOUR SPECIAL FEATURESS P E C I A L F E AT U R E S Note The V-Chip will automati How to Reset the TV after the V-ChipS P E C I A L F E AT U R E S Blocks a Channel “Emergency Escape”4.27 CHAPTER FOUR SPECIAL FEATURES Viewing the DemonstrationS P E C I A L F E AT U R E S Identifying Problems Chapter FiveUsing Your TV in Another Country Cleaning and Maintaining Your TVSpecifications M E M O A.2 APPENDIXM E M O APPENDIX A.3M E M O A.4 APPENDIX