Check with the service provider.

Refer to the help website for application service provider information.

When a network error occurs, I can only use the setting menu.

If network connection doesn’t work, your service might be limited, as all functions except the setting menu need to be connect to the internet.

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Samsung UA65ES8000MXSQ, UA46ES8000MXSQ, UA55ES8000MXSQ manual When a network error occurs, I can only use the setting menu