Manuals / Samsung / TV and Video / Televisions

Samsung UA48J5000AWXSQ Cable/set top box remote, Control doesn’t turn the TV on, Message appears

Models: UA48J5000AWXSQ

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Issues

Solutions and Explanations

 

 

The cable/set top box remote

•• Programme the Cable/Set top box remote control to operate the TV. Refer to the Cable/Set top box

control doesn’t turn the TV on

user manual for the SAMSUNG TV code.

or off, or adjust the volume.

 

 

 

A “Mode Not Supported”

•• Check the supported resolution of the TV, and adjust the external device’s output resolution accordingly.

message appears.

 

 

 

There is a plastic smell from

•• This smell is normal and will dissipate over time.

the TV.

 

 

 

The TV Signal Information

 

is unavailable in the Self

•• This function is only available with digital channels from an Aerial / RF / Coax connection.

Diagnosis Test menu.

 

 

 

TV is tilted to the right or left

•• Remove the stand base from the TV and reassemble it.

side.

 

 

 

There are difficulties

•• Make sure the TV is placed on a flat surface. If you cannot remove the screws from the TV, please use a

assembling the stand base.

magnetized screw driver.

 

 

The Broadcasting menu is grey

•• The Broadcasting menu is only available when the TV source is selected.

out (unavailable).

 

 

 

Your settings are lost after 5

•• If the TV is in the Store Demo mode, it will reset audio and picture settings every 5 minutes. If you want

minutes or every time the TV is

to change the settings from Store Demo mode to Home Use, press the SOURCE button to select TV

turned off.

mode, and go to MENU - Support - Use Mode.

 

 

 

 

•• Check the cable connections and reconnect them.

You have intermittent loss of

•• Loss of audio or video can be caused by using overly rigid or thick cables. Make sure the cables are

audio or video.

flexible enough for long term use. If mounting the TV to the wall, we recommend using cables with 90

 

degree connectors.

 

 

You see small particles when

 

you look closely at the edge of

•• This is part of the product’s design and is not a defect.

the frame of the TV.

 

 

 

The PIP menu is not available.

•• PIP functionality is only available when you are using a HDMI or components source.

 

 

You turned the TV off 45

•• It is normal. The TV operates the OTA (Over The Aerial) function itself to upgrade firmware downloaded

minutes ago, and it turned on

whilst your watching TV.

again.

 

 

 

The message “Scrambled

•• If you are using a CAM CARD (CI/CI+), check that it is installed into the common interface slot.

Signal” or “Weak or No Signal”

•• If there is still a problem, pull the CAM CARD out of the TV and insert it into the slot again.

appears.

 

 

 

There are recurrent picture/

•• Check and change the signal/source.

sound issues.

 

 

 

A reaction may occur between

 

the rubber cushion pads on the

•• To prevent this, use felt pads on any surface of the TV that comes in direct contact with furniture.

base stand and the top finish

 

of some furniture.

 

 

 

The message “This file may not

•• This may appear because of high bit rate of content. Content generally will play but could experience

be playable properly.” appears.

some playability issue.

 

 

✎✎ You can keep your TV in optimum operating condition by upgrading to the latest firmware (www.samsung.com → support) by USB.

✎✎ This TFT LED panel uses a panel consisting of sub pixels which require sophisticated technology to produce. However, there may be a few bright or dark pixels on the screen. These pixels will have no impact on the performance of the product.

✎✎ Some functions and pictures shown in this manual are available on specific models only.

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Samsung UA48J5000AWXSQ manual Cable/set top box remote, Control doesn’t turn the TV on, Or off, or adjust the volume, Again
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UA48J5000AWXSQ specifications

The Samsung UA48J5000AWXSQ and UA40J5000AWXSQ are part of Samsung's J5000 series, known for delivering impressive picture quality and user-friendly features, making them ideal choices for home entertainment. These models combine sleek designs with advanced technologies that enrich the viewing experience and cater to diverse entertainment needs.

One of the standout features of both models is their Full HD resolution (1920 x 1080 pixels), which ensures sharp images and vibrant colors. The aspect ratio of 16:9 allows viewers to enjoy their favorite shows and movies as intended, with a wide field of view. This makes every scene come to life, whether you're watching a fast-paced action film or a gripping drama.

The Samsung UA48J5000AWXSQ, with its 48-inch screen, offers an immersive viewing experience, while the UA40J5000AWXSQ, featuring a 40-inch display, is perfect for smaller spaces. Both models utilize Samsung's Wide Color Enhancer technology, which enhances the color quality of every image. This technology ensures that all content, regardless of the source, is displayed in rich, true-to-life colors.

Additionally, the J5000 series is equipped with advanced picture mastering techniques, enhancing contrast and clarity for a stunning visual experience. The Clear Motion Rate technology reduces motion blur, making these TVs great for sports and action-packed films, ensuring that fast-moving scenes remain crisp and clear.

In terms of audio, both televisions feature DTS Premium Sound technology, which provides an immersive sound experience that complements the stunning visuals. This ensures that dialogues are clear, and sound effects are impactful, providing a true cinematic feel right in your living room.

Connectivity options are ample, with multiple HDMI and USB ports available, allowing users to easily connect their favorite devices such as gaming consoles, Blu-ray players, and external hard drives. This versatility means you can enjoy a wide array of content from different sources.

The Samsung UA48J5000AWXSQ and UA40J5000AWXSQ are designed with energy efficiency in mind. They consume less power, making them environmentally friendly choices while also helping to reduce electricity bills.

In conclusion, both the Samsung UA48J5000AWXSQ and UA40J5000AWXSQ offer a blend of style, performance, and advanced technology, making them exceptional choices for any home theater setup. With their impressive features and connectivity options, they are well-suited for viewers seeking high-quality entertainment experiences.