The TV settings are lost after 5 minutes.

•The TV is in the Retail Mode. Change the Usage Mode to Home Mode. ( > Settings > System > Expert Settings > Usage Mode > Home Mode).

Intermittent Wi-Fi

•Make sure the TV has a network connection ( > Settings > Network > Network Status).

•Make sure the Wifi password is entered correctly.

•Check the distance between the TV and the Modem/Router. The distance should not exceed 15.2 m.

•Reduce interference by not using or turning off wireless devices. Also, verify that there are no obstacles between the TV and the Modem/Router.

(The Wi-Fi strength can be decreased by appliances, cordless phones, stone walls/fireplaces, etc.)

 

 

Single story

 

 

 

 

Multi story

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Wireless router

Wireless repeater

•Contact your ISP and ask them to reset your network circuit to re-register the Mac addresses of your new Modem/Router and the TV.

Video App problems (Youtube etc)

•Change the DNS to 8.8.8.8. Select > Settings > Network > Network Status > IP Settings > DNS setting > Enter manually > DNS Server > enter 8.8.8.8 > OK.

•Reset by selecting > Settings > Support > Self Diagnosis > Reset Smart Hub.

What is Remote Support?

Samsung Remote Support service offers you one-on-one support with a Samsung Technician who can remotely:

•Diagnose your TV

•Adjust the TV settings for you

•Perform a factory reset on your TV

•Install recommended firmware updates

How does Remote Support work?

You can easily have a Samsung Tech service your TV remotely:

1.Call the Samsung Contact Centre and ask for remote support.

2.Open the menu on your TV and go to the Support section.

3.Select Remote Management, then read and agree to the service agreements. When the PIN screen appears, provide the PIN number to the agent.

4.The agent will then access your TV.

English - 10

Page 9 Page 11
Page 10
Image 10
Samsung UA49K5300AKXXV manual What is Remote Support?, How does Remote Support work?, TV settings are lost after 5 minutes
Page 9 Page 11

UA49K5300AKXXV, UA43K5300AKXXV, UA55K5300AKXXV, UA40K5300AKXXV specifications

The Samsung UA40K5300AKXXV, UA43K5300AKXXV, UA49K5300AKXXV, and UA32K5300AKXXV are part of Samsung's K5300 series of Smart LED TVs, designed to provide an immersive viewing experience with a range of innovative features and technologies. Each model varies in size, catering to different room dimensions and viewer preferences.

One of the standout features of the K5300 series is the Full HD resolution, which delivers crisp and clear picture quality at 1920 x 1080 pixels. This ensures that every scene, whether in a movie or a sports broadcast, looks vibrant and lifelike. Coupled with Samsung's Wide Color Enhancer technology, the TVs produce a broader range of colors and improved details in dark scenes, enhancing the overall visual performance.

Smart TV functionality is another highlight of the K5300 series. These models come equipped with the Tizen operating system, which provides a user-friendly interface and access to a variety of streaming services, including Netflix, YouTube, and Amazon Prime Video. The built-in Wi-Fi connectivity allows users to effortlessly browse the internet, download apps, and mirror content from mobile devices for a seamless viewing experience.

Additionally, the K5300 series supports various connectivity options, including multiple HDMI and USB ports, enabling users to connect external devices like gaming consoles, Blu-ray players, or soundbars. The Clear Motion Rate technology minimizes motion blur, making fast-paced action scenes look fluid and smooth, ideal for sports enthusiasts and action movie lovers.

For audio, the televisions incorporate Dolby Digital Plus technology, providing an enhanced sound experience that complements the stunning visuals. The integrated 20W audio output ensures that users can enjoy clear dialogue and a robust audio performance without the immediate need for external speakers.

These models also feature a sleek design, with slim bezels that allow the screen to stand out, making them suitable for various décor styles. With their energy-efficient performance, the K5300 series not only offers a high-quality viewing experience but also delivers eco-friendly operation.

In summary, the Samsung UA40K5300AKXXV, UA43K5300AKXXV, UA49K5300AKXXV, and UA32K5300AKXXV models offer a combination of advanced picture technologies, smart functionality, and sleek design. Together, they create an enjoyable entertainment experience for users of all ages, making them a worthy addition to any home theater setup.
Top Page Image Contents