Troubleshooting Internet Connectivity Issues

If you are not able to connect the TV to the Internet, read the information below.

Troubleshooting Wired Internet Connectivity Issues

No network cable found Try Now Try Now

Make sure the network cable is plugged in. If it is connected, make sure the router is turned on. If it is on, try turning it off and on again.

IP auto setting failed Try Now

Do the following or configure the IP Settings manually.

111Ensure that the DHCP server is enabled on the router and reset the router.

222If this does not work, contact your Internet Service Provider for more information.

Unable to connect to the network Try Now

Do the following:

111Check all IP Settings.

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333

Ensure that the DHCP server is enabled on the router. Then, unplug the router and plug it back in.

If this does not work, contact your Internet Service Provider for more information.

Connected to a local network, but not to the Internet Try Now

111

222

333

Make sure that the Internet LAN cable is connected to the router's external LAN port.

Check the DNS values in the IP Settings.

If the problem persists, contact your Internet Service Provider.

Network setup is complete, but unable to connect to the Internet Try Now

If the problem persists, contact your Internet Service Provider.

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Samsung UA55HU9000KXXV Troubleshooting Internet Connectivity Issues, Troubleshooting Wired Internet Connectivity Issues
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