Finding the Information You Need for Service

Support > Contact Samsung Try Now

Use this option to find the support service website's address and contact number, your TV's model number, your TV's software version, the Smart Hub info, and other information you need to receive the service support.

"" Press a to view the open source licence.

There is a problem with the screen.

Testing the Picture

Support > Self Diagnosis > Picture Test Try Now

Before you review the list of problems and solutions below, run the Picture Test to determine if the problem is caused by the TV. The Picture Test displays a high definition picture you can examine for flaws or faults. If the test picture does not appear or there is noise or distortion, the TV may have a problem. Contact Samsung’s Call Centre for assistance. If the test picture is displayed properly, there may be a problem with an external device. Please check the connections. If the problem persists, check the signal strength or refer to the external device’s user manual.

"" If the test picture does not appear or there is noise or distortion, the TV may have a problem. Contact Samsung’s Call Centre for assistance.

"" If the test picture is displayed properly, there may be a problem with the external device. Please check the connections. If the problem persists, check the signal strength or refer to the external device’s user manual.

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Samsung UA55HU9000WXSQ, UA65HU9000KXXV There is a problem with the screen, Finding the Information You Need for Service

UA55HU9000KXXV, UA55HU9000WXSQ, UA78HU9000KXXV, UA65HU9000WXSQ, UA78HU9000WXSQ specifications

Samsung has made significant strides in the television industry with its impressive range of Ultra HD (4K) TVs, notably the UA78HU9000WXSQ, UA65HU9000WXSQ, and UA55HU9000WXSQ models. Each of these televisions brings together cutting-edge technology and sleek design to deliver an extraordinary viewing experience.

At the heart of these models is Samsung's proprietary Ultra Clear Panel technology. This innovation minimizes reflections, ensuring that viewers can enjoy vibrant colors and deep blacks without distraction. The Ultra HD resolution (3840 x 2160 pixels) provides four times the detail of Full HD, resulting in stunning imagery that brings content to life. With Samsung's UHD Upscaling, even lower-resolution content benefits from enhanced clarity and detail, making it suitable for passionate movie enthusiasts and gamers alike.

The Smart Hub feature seamlessly integrates various streaming services, allowing users to access a wide range of entertainment options. With intuitive navigation, users can quickly switch between live TV, apps, and games. Samsung's Tizen operating system further enhances the smart experience, providing users with personalized recommendations and easy access to their favorite apps.

Another hallmark of these models is their advanced picture quality settings. The Precision Black technology enables deeper contrast, enhancing the visibility of details in both bright and dark scenes. Furthermore, the Clear Motion Rate reduces motion blur, a crucial feature for watching fast-paced action movies and sports.

The design of the UA78HU9000WXSQ, UA65HU9000WXSQ, and UA55HU9000WXSQ is equally impressive. With a sleek, curved screen, these televisions offer a more immersive viewing experience. The curviness helps to draw viewers into the action, making it feel more lifelike. Combine this with a slim bezel, and you have a modern, elegant addition to any living space.

Connectivity is also a key feature of these models. With multiple HDMI and USB ports, users can easily connect external devices, such as sound systems, gaming consoles, and streaming devices. The inclusion of Wi-Fi allows for effortless streaming and updates.

In summary, the Samsung UA78HU9000WXSQ, UA65HU9000WXSQ, and UA55HU9000WXSQ are exemplary models that highlight the brand's commitment to innovation and quality. With advanced picture technologies, an intuitive smart interface, and modern design, these televisions are designed to meet the demands of today's discerning consumers, ensuring an unforgettable viewing experience. Whether for binge-watching a series or enjoying a cinematic masterpiece, these TVs deliver on all fronts.