What is Remote Support?

Samsung Remote Support service offers you one-on-one support with a Samsung Technician who can remotely.

•• Diagnose your TV

•• Adjust the TV settings for you

•• Perform a factory reset your TV

•• Install recommended firmware updates

How Does it Work?

Having a Samsung Tech remotely service your TV is really pretty simple

1. Call Samsung

2. Open the menu

3. Select Remote

4. The agent will then

Contact Centre

on your TV and

Management and

access your TV.

and ask for remote

go to the Support

Provide the Pin# to

That's it!

support.

section.

the agent.

 

Password Change

Screen Menu > System > Change PIN

Change the TV's password.

1.Run Change PIN and then enter the current password in the password field. The default password is 0000.

2.Enter a new password and then enter it again to confirm it. The password change is complete.

✎✎ If you forget the PIN code, press the buttons in the following sequence which resets the PIN to “0-0-

0-0”:

✎✎ In Standby mode: MUTE → 8 → 2 → 4 → POWER (on).

English - 12

[UF5400-XH]BN68-04809F-07L16.indb 12

2013-11-14 ￿￿ 11:17:47

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Samsung UE22F5400AWXXH, UE22F5410AWXXH, UE22F5410AWXZH, UE22F5400AWXZH manual What is Remote Support?
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