There is no picture/video.

Check cable connections (remove and reconnect all cables connected to the TV and external devices).

Set your external device’s (Cable/Set top Box, DVD, Blu-ray etc) video outputs to match the connections to the TV input. For example, if an external device’s output is HDMI, it should be connected to an HDMI input on the TV.

Make sure your connected devices are powered on.

Be sure to select the TV’s correct source by pressing the SOURCE button on the remote control. Reboot the connected device by reconnecting the device’s power cable.

Aerial (Air/Cable) Connection (Cable: depending on the country)

The TV is not receiving all channels.

Make sure the Aerial cable is connected securely.

Please try Setup (Initial setup) to add available channels to the channel list. Go to MENU - System - Setup (Initial setup) and wait for all available channels to be stored.

Verify the Aerial is positioned correctly.

The picture is distorted: macro block, small block, dots, pixelization error.

Compression of video contents may cause picture distortion, especially on fast moving pictures such as sports and action movies.

A low signal can cause picture distortion. This is not a TV issue.

Others

The picture will not display in full screen.

HD channels will have black bars on either side of the screen when displaying up scaled SD (4:3) contents. Black bars on the top and bottom will appear during movies that have aspect ratios different from your TV. Adjust the picture size options on your external device or TV to full screen.

The remote control does not work.

-- Replace the remote control batteries with the poles (+/–) in the right direction. -- Clean the sensor’s transmission window on the remote.

-- Try pointing the remote directly at the TV from 5~6 feet away.

The cable/set top box remote control doesn’t turn the TV on or off, or adjust the volume.

Programme the Cable/Set top box remote control to operate the TV. Refer to the Cable/Set top box user manual for the SAMSUNG TV code.

A “Mode Not Supported” message appears.

Check the supported resolution of the TV, and adjust the external device’s output resolution accordingly.

There is a plastic smell from the TV.

This smell is normal and will dissipate over time.

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Samsung UE40K5105AKXXE, UE32K5105AKXXE, UE32K4105AKXXE Aerial Air/Cable Connection Cable depending on the country, Others

UE40K5105AKXXE, UE32K4105AKXXE, UE32K5105AKXXE specifications

The Samsung UE32K4105AKXXE, UE40K5105AKXXE, UE49K5105AKXXE, UE32K5105AKXXE, and UE55K5105AKXXE are part of Samsung's acclaimed K series of televisions, offering an array of features designed to enhance the viewing experience. These models are designed with Samsung's commitment to quality and innovation in mind, making them ideal for a variety of home entertainment setups.

One of the standout features across this series is the Full HD resolution. With a 1920 x 1080 pixel display, these televisions provide crisp and clear images that bring content to life. Whether you're watching your favorite movies or playing video games, the level of detail and clarity enhances the overall experience. The screens are designed to deliver vibrant colors and deep contrasts, ensuring an immersive viewing experience.

The HDR (High Dynamic Range) technology available in the K series further elevates the quality of the picture. HDR improves the range of colors and brightness levels, allowing viewers to enjoy a wider spectrum of shades and finer details in both bright and dark scenes. This technology is particularly beneficial for modern filmmakers who aim to produce visually stunning content.

Smart TV capabilities are also a significant highlight of the UE40K5105AKXXE, UE49K5105AKXXE, and UE55K5105AKXXE models. With integrated Wi-Fi and the Smart Hub interface, users can easily access an array of streaming services, including Netflix, YouTube, and more. The intuitive interface simplifies navigation, making it easy to find and enjoy your favorite shows and movies.

Samsung’s K series televisions are also equipped with multiple HDMI and USB ports, allowing for easy connectivity with external devices like gaming consoles, Blu-ray players, and sound systems. The contemporary design of these models ensures they can seamlessly blend into any living room setup, while also being sturdy and reliable.

One more noteworthy feature is the inclusion of Samsung's Eco Sensor technology in some models, which adjusts the screen brightness according to the ambient lighting in the room. This not only enhances the viewing experience but also contributes to energy efficiency by reducing power consumption.

In conclusion, the Samsung UE32K4105AKXXE, UE40K5105AKXXE, UE49K5105AKXXE, UE32K5105AKXXE, and UE55K5105AKXXE televisions offer an impressive combination of features, technologies, and modern aesthetics that cater to the needs of diverse audiences. With their superior display quality, smart functionalities, and connectivity options, they continue to be popular choices for anyone looking to enhance their home entertainment experience.