Basic Features

Support Menu

Self Diagnosis

✎✎Self Diagnostic might take few seconds, this is part of the normal operation of the TV.

■■ Picture Test (Yes / No): Use to check for picture problems.

■■ Sound Test (Yes / No): Use the built-in melody sound to check for sound problems.

✎✎ If you hear no sound from the TV’s speakers, before performing the sound test, make sure Speaker Select is set to TV Speaker in the Sound menu.

✎✎ The melody will be heard during the test even if Speaker Select is set to External Speaker or the sound is muted by pressing the MUTE button.

■■ Signal Information: (digital channels only) HDTV channel’s reception quality is either perfect or the channels are unavailable. Adjust your antenna to increase signal strength.

■■ Troubleshooting: If the TV seems to have a problem, refer to this description.

✎✎ If none of these troubleshooting tips apply, contact the Samsung customer service centre.

Software Upgrade

Software Upgrade can be performed via a broadcasting signal or by network connection or downloading the latest firmware from “www.samsung.com,” to a USB memory device.

Current Version the software already installed in the TV. ✎✎Software is represented as “Year/Month/Day_Version”.

Software Upgrade

Current Version

2010/01/18_000001

 

 

 

 

By USB

►

By Online

 

By Channel

 

Standby Mode Upgrade

: 2 Hours Later

Alternative Software

2010/01/15_00000

 

UMove E Enter R Return

Installing the Latest Version

■■ By USB: Insert a USB

TV Rear Panel

drive containing the

 

firmware upgrade file,

 

downloaded from

 

“www.samsung.

or

com,” into the TV.

 

Please be careful

(HDD)

not to disconnect

USB Drive

the power or remove

the USB drive until

upgrades are complete. The TV will be turned off and on automatically after completing the firmware upgrade. When software is upgraded, video and audio settings you have made will return to their default settings. We advise you to to write down your settings so that you can easily reset them after the upgrade.

■■ By Online: Upgrade the software using the Internet.

✎✎ First, configure your network. For detailed procedures on using the Network Setup, refer to the “Network Connection” instructions.

✎✎ If the internet connection doesn’t operate properly, the connection may be broken. Please retry downloading. If the problem persists, download by USB and upgrade.

■■ By Channel: Upgrade the software using the broadcasting signal.

✎✎ If the function is selected during the software transmission period, software will be automatically searched and downloaded.

✎✎ The time required to download the software is determined by the signal status.

■■ Standby Mode Upgrade: A manual upgrade will be automatically performed at selected time. Since the power of the unit is turned on internally, the screen may be turned on slightly for the LED product. This phenomenon may continue for more than 1 hour until the software upgrade is complete.

■■ Alternative Software (backup): Displays the software version downloaded through By Online. During the software upgrading, When the Upgrade will discontinue from last step, this function be activated.

HD Connection Guide

Refer to this information when connecting external devices to the TV.

Contact Samsung

View this information when your TV does not work properly or when you want to upgrade the software. You can find information regarding our call centres, and how to download products and software.

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Samsung UE40C6820USXZF, UE37C6800USXZG manual Self Diagnosis, Software Upgrade, HD Connection Guide, Contact Samsung
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