TV won’t turn on, Will turn off, Remote

Issue	Solution

No Picture, No Video

TV won’t turn on.	● Make sure the AC power cord is plugged in securely to the wall outlet and the TV.
	● Make sure the wall outlet is working.
	● Try pressing the POWER button on the TV to make sure the remote is working
	properly. If the TV turns on, it may be caused by Remote Control. To fix the Remote
	problem, refer to ‘Remote control does not work’ below.
TV turns off automatically.	● Check if the Sleep Timer is set to On in the Setup menu.
	● If connected the TV to your PC, check your PC power settings.
	● Make sure the AC power cord is plugged in securely to the wall outlet and the TV.
	● If there is no signal for about 10 ~ 15 minutes with Antenna/Cable connection, the TV
	will turn off.
No picture/Video.	● Check cable connections.(remove and reconnect all cables of TV and external devices)
	● Set your external device’s (Cable/Set top Box, DVD, Blu-ray etc) video output to match
	the connections to the TV input. For example, external device’s output: HDMI, TV’s
	input: HDMI.
	● Make sure your connected device is powered on.
	● Make sure to select the TV’s correct source by pressing the SOURCE button on the TV
	remote.
RF(Cable/Antenna) Connection

Cannot receive all channels.	● Make sure Antenna cable is connected securely.
	● Please try Plug & Play to add available channels to the channel list. Go to MENU -
	Setup - Plug & Play and wait for all avaiable channels are stored.
	● Verify Antenna is positioned correctly.

Picture is distorted: macroblock,	● Compression of video contents may cause picture distortion especially on fast moving
small block, dots, pixelization	pictures such as sports and action movies.
	● Low signal level can cause picture distortion. This is not a TV issue.
PC Connection

‘Not Supported Mode’ message.	● Set your PC’s output resolution and frequency so it matches the resolutions supported
	by the TV.
PC is always shown on source list	● This is normal; PC is always shown on the source list even though a PC is not
even if not connected.	connected.

Video is OK but there is no audio	● Check the audio output setting on your PC.
with HDMI connection.

English - 49

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Samsung UE46B6000VWXZG TV won’t turn on, Make sure the wall outlet is working, Will turn off

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Issue

TV won’t turn on.

● Make sure the wall outlet is working.

problem, refer to ‘Remote control does not work’ below.

will turn off.

No picture/Video.

input: HDMI.

● Make sure your connected device is powered on.

remote.

● Verify Antenna is positioned correctly.

by the TV.

even if not connected.

connected.

● Check the audio output setting on your PC.

with HDMI connection.

UE32B6000VWXXC, UE32B6000VWXBT, UE46B6000VWXBT, UE40B6000VWXXC, UE37B6000VWXXC specifications