Samsung UE49K6000AUXSQ What is Remote Support?, How does Remote Support work?, Intermittent Wi-Fi

Models: UE55K6000AUXSQ UE49K6000AUXSQ UE40K6000AUXSQ

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The TV settings are lost after 5 minutes.

The TV is in the Retail Mode. Change the Usage Mode to Home Mode. ( > Settings > System > Expert Settings > Usage Mode > Home Mode).

Intermittent Wi-Fi

Make sure the TV has a network connection ( > Settings > Network > Network Status). Make sure the Wifi password is entered correctly.

Check the distance between the TV and the Modem/Router. The distance should not exceed 15.2 m.

Reduce interference by not using or turning off wireless devices. Also, verify that there are no obstacles between the TV and the Modem/Router.

(The Wi-Fi strength can be decreased by appliances, cordless phones, stone walls/fireplaces, etc.)

 

 

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Wireless router

Wireless repeater

Contact your ISP and ask them to reset your network circuit to re-register the Mac addresses of your new Modem/Router and the TV.

Video App problems (Youtube etc)

Change the DNS to 8.8.8.8. Select > Settings > Network > Network Status > IP Settings > DNS setting > Enter manually > DNS Server > enter 8.8.8.8 > OK.

Reset by selecting > Settings > Support > Self Diagnosis > Reset Smart Hub.

What is Remote Support?

Samsung Remote Support service offers you one-on-one support with a Samsung Technician who can remotely:

Diagnose your TV

Adjust the TV settings for you

Perform a factory reset on your TV

Install recommended firmware updates

How does Remote Support work?

You can easily have a Samsung Tech service your TV remotely:

1.Call the Samsung Contact Centre and ask for remote support.

2.Open the menu on your TV and go to the Support section.

3.Select Remote Management, then read and agree to the service agreements. When the PIN screen appears, provide the PIN number to the agent.

4.The agent will then access your TV.

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Samsung UE49K6000AUXSQ manual What is Remote Support?, How does Remote Support work?, TV settings are lost after 5 minutes

UE55K6000AUXSQ, UE49K6000AUXSQ, UE40K6000AUXSQ specifications

Samsung has consistently set the standard for quality and innovation in the television market. The Samsung UE40K6000AUXSQ, UE49K6000AUXSQ, and UE55K6000AUXSQ models are a testament to this legacy, each offering an impressive blend of features, cutting-edge technologies, and performance characteristics.

The UE40K6000AUXSQ is a 40-inch Full HD TV, designed for compact spaces without sacrificing visual quality. It boasts a resolution of 1920 x 1080 pixels, ensuring crisp images and vibrant colors. With Samsung's PurColour technology, viewers will experience a broader color spectrum, making images appear more lifelike. The Wide Color Enhancer further elevates this feature by improving color quality and ensuring that every detail is vivid.

Moving up in size, the UE49K6000AUXSQ offers a 49-inch display, perfect for medium-sized living rooms or entertainment spaces. This model maintains all the essential features of the 40-inch version, including Full HD resolution and PurColour technology. Additionally, the Smart TV capabilities allow seamless access to numerous streaming platforms, empowering users to enjoy their favorite content in high quality with ease.

At the largest end of the spectrum, the UE55K6000AUXSQ features a 55-inch screen that maximizes viewing immersion. Not only does it provide all the benefits of its smaller counterparts, but it also creates an unparalleled cinematic experience. The larger display combined with a powerful built-in sound system ensures that both visuals and audio are delivered flawlessly, enhancing the viewing experience for movies, sports, and gaming.

All three models include Samsung's Smart Hub, providing a user-friendly interface for navigating apps and online content. The sleek design and ultra-narrow bezels of these televisions enhance their modern aesthetic and maximize the screen area, allowing for greater immersion in viewing.

Connectivity options through HDMI and USB ports are abundant across the range, ensuring compatibility with various devices from gaming consoles to sound systems. Each model also supports a range of multimedia playback options.

In summary, the Samsung UE40K6000AUXSQ, UE49K6000AUXSQ, and UE55K6000AUXSQ models offer a fantastic combination of advanced features and user-friendly technology. With impressive picture quality and smart capabilities, these televisions cater to various viewing preferences while maintaining Samsung’s reputation for excellence.