Samsung UE65HU7100SXXN, UE55HU7100SXTK, UE55HU7100SXZG, UE55HU7100SXXC manual Troubleshooting

Models: UE55HU7100SXZG UE65HU7100SXXN UE55HU7100SXZF UE65HU7100SXZF UE55HU7100SXXH UE55HU7100SXXC UE55HU7100SXTK UE65HU7100SXZG UE65HU7100SXXH UE65HU7100SXXC UE55HU7100SXXN

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Troubleshooting

If you have any questions about the TV, first refer to the Troubleshooting list below. If none of these troubleshooting tips apply, please visit “www.samsung.com” and click on Support, or contact the call centre listed on the back cover of this manual.

Issues

Solutions and Explanations

 

 

The TV won’t turn on.

Make sure the AC power cord is securely plugged into the wall outlet and the TV.

 

Make sure the wall outlet is working.

 

Try pressing the Pbutton on the TV to make sure the problem is not the remote. If the TV

 

turns on, refer to the “Remote control does not work” item below.

 

 

There is no picture/video.

Check the cable connections. Remove and reconnect all cables connected to the TV

 

and external devices.

 

Set the video outputs of your external devices (Cable/Sat Box, DVD, Blu-ray etc) to

 

match the TV's input connections. For example, if the output of an external device is

 

HDMI, it should be connected to an HDMI input on the TV.

 

Make sure your connected devices are powered on.

 

Be sure to select the correct input source.

 

Reboot the connected device by unplugging it, and then reconnecting the device’s

 

power cable.

 

 

The remote control does not

Replace the remote control batteries. Make sure the batteries are installed with their

work.

polarities (+/–) in the correct direction.

 

Clean the sensor’s transmission window on the remote.

 

Try pointing the remote directly at the TV from 1.5 ~ 1.8 m away.

 

 

The remote control of the cable/

Programme the Cable/Set remote control to operate the TV. Refer to the Cable/Set-

set top box doesn’t turn the TV

Top-Box user manual for the SAMSUNG TV code.

on or off or adjust the volume.

 

 

 

-- This TFT LED panel uses a panel consisting of sub pixels which require sophisticated technology to produce. There may, however be a few bright or dark pixels. These pixels will have no impact on the performance of the product.

-- To keep your TV running optimally upgrade to the latest firmware on the Samsung website via the USB device USB (Samsung.com > Support > Downloads).

-- Some of the pictures and functions above are available for specific models only.

English

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Samsung UE65HU7100SXXN, UE55HU7100SXTK, UE55HU7100SXZG, UE55HU7100SXXC, UE65HU7100SXZG, UE65HU7100SXZF manual Troubleshooting

UE55HU7100SXZG, UE65HU7100SXXN, UE55HU7100SXZF, UE65HU7100SXZF, UE55HU7100SXXH specifications

The Samsung UE65HU7100SXXH, UE65HU7100SXZG, UE55HU7100SXTK, UE55HU7100SXXC, and UE55HU7100SXXH are part of Samsung's acclaimed HU7100 series of 4K Ultra HD televisions, renowned for their advanced technology and stunning picture quality. These models cater to a diverse range of viewing preferences, bringing immersive experiences to the living room.

At the heart of these televisions lies Samsung’s Crystal Clear UHD technology. This ensures that you enjoy vibrant colors and incredibly sharp details, whether you are watching movies, sports, or playing video games. The Ultra HD resolution of 3840 x 2160 pixels provides four times the pixel density of Full HD, allowing for an immersive viewing experience with lifelike images.

One of the standout features of the HU7100 series is the PurColor technology. It enhances color reproduction, allowing users to see a wider spectrum of colors, which adds depth and realism to the content. This results in images that are not only bright but also true to life, creating a cinema-like experience right in your living room.

The Samsung Smart TV interface is another key characteristic of these models. It provides users access to a variety of streaming services and apps, ensuring that entertainment is just a click away. The intuitive menu allows you to easily navigate through your favorite shows, movies, and games, enhancing the overall user experience.

Moreover, these televisions are equipped with Samsung's UHD Upscaling technology, which takes lower resolution content and enhances it to near 4K quality. This feature is particularly useful for viewers who enjoy older films and TV shows, as it revitalizes them for modern viewing standards.

The design of the UE65HU7100SXXH and its counterparts exemplifies modern aesthetics with slim bezels and a sleek finish, allowing them to seamlessly integrate into any home decor. Additionally, the models incorporate multi-connectivity options, including HDMI and USB ports, enabling users to connect various devices such as gaming consoles, Blu-ray players, and sound systems with ease.

In summary, the Samsung UE65HU7100 series offers a perfect blend of cutting-edge technology, stunning visual quality, and user-friendly features, making them an excellent choice for anyone looking to elevate their home viewing experience. Whether opting for the larger 65-inch model or the more compact 55-inch versions, these TVs ensure that every viewing session is both entertaining and unforgettable.