Troubleshooting

If you have any questions about the TV, first refer to the Troubleshooting list below. If none of these troubleshooting tips apply, please visit “www.samsung.com” and click on Support, or contact the call centre listed on the back cover of this manual.

Issues	Solutions and Explanations

The TV won’t turn on.	Make sure the AC power cord is securely plugged into the wall outlet and the TV.
	Make sure the wall outlet is working.
	Try pressing the Pbutton on the TV to make sure the problem is not the remote. If the TV
	turns on, refer to the “Remote control does not work” item below.

There is no picture/video.	Check the cable connections. Remove and reconnect all cables connected to the TV
	and external devices.
	Set the video outputs of your external devices (Cable/Sat Box, DVD, Blu-ray etc) to
	match the TV's input connections. For example, if the output of an external device is
	HDMI, it should be connected to an HDMI input on the TV.
	Make sure your connected devices are powered on.
	Be sure to select the correct input source.
	Reboot the connected device by unplugging it, and then reconnecting the device’s
	power cable.

The remote control does not	Replace the remote control batteries. Make sure the batteries are installed with their
work.	polarities (+/–) in the correct direction.
	Clean the sensor’s transmission window on the remote.
	Try pointing the remote directly at the TV from 1.5 ~ 1.8 m away.

The remote control of the cable/	Programme the Cable/Set remote control to operate the TV. Refer to the Cable/Set-
set top box doesn’t turn the TV	Top-Box user manual for the SAMSUNG TV code.
on or off or adjust the volume.

-- This TFT LED panel uses a panel consisting of sub pixels which require sophisticated technology to produce. There may, however be a few bright or dark pixels. These pixels will have no impact on the performance of the product.

-- To keep your TV running optimally upgrade to the latest firmware on the Samsung website via the USB device USB (Samsung.com > Support > Downloads).

-- Some of the pictures and functions above are available for specific models only.

English

English - 21

UE55HU8500ZXZT, UE65HU8500ZXZT specifications

The Samsung UE65HU8500ZXZT and UE55HU8500ZXZT are impressive additions to Samsung’s highly acclaimed line of Ultra HD televisions, delivering exceptional viewing experiences with cutting-edge technology. Both models stand out due to their 4K Ultra HD resolution, providing four times the pixel density of Full HD, which translates to stunningly sharp and detailed images, even on the largest screens.

At the heart of these televisions is Samsung's proprietary Mega Contrast technology, which enhances contrast levels and ensures deep blacks and bright whites. Coupled with the Precision Black technology, viewers can enjoy enhanced depth and an immersive viewing experience, making movies, sports, and games visually captivating.

The curved display design of both the UE65HU8500ZXZT and UE55HU8500ZXZT enhances the sense of depth and realism. The curvature of the screen allows for a more immersive viewing angle, wrapping the image around the viewer and creating an enveloping experience that draws them into the action.

One of the standout features of these models is their Smart TV capabilities. Using Samsung's Smart Hub interface, users can easily access a wide range of content from popular streaming services, apps, and the internet. The built-in Wi-Fi connectivity ensures seamless access to online content, allowing users to enjoy their favorite shows and movies without interruption.

Additionally, both models utilize Samsung’s Ultra Clear Panel technology, which minimizes reflections and enhances color accuracy. This means that even in brightly lit rooms, viewers can enjoy vibrant and clear images without distraction.

In terms of audio, Samsung hasn’t overlooked sound quality either. The built-in 2.1 channel speaker system ensures that viewers can hear every detail in crisp clarity, while Dolby Digital Plus technology enhances the overall audio experience, making it suitable for home theater settings.

Samsung has also equipped these models with several connectivity options, including multiple HDMI and USB ports, enabling users to connect a variety of devices, from gaming consoles to external storage drives.

In summary, the Samsung UE65HU8500ZXZT and UE55HU8500ZXZT are not just televisions; they are comprehensive entertainment systems with a blend of stunning visuals, immersive sound, and smart features. Whether for gaming, movie nights, or binge-watching the latest series, these models are designed to elevate your home viewing experience to new heights.

Samsung UE65HU8500ZXZT, UE55HU8500ZXZT manual Troubleshooting

Models: UE55HU8500ZXZT UE65HU8500ZXZT