The remote control does not work.

••

••

••

••

Check if the power indicator on the TV blinks when you press the remote's On button. If it does not, replace the remote control's batteries.

Make sure that the batteries are installed with their poles (+/–) in the correct direction. Try pointing the remote directly at the TV from 1.5~1.8 m away.

If your TV came with a Remote Control (Bluetooth Remote), make sure to pair the remote to the TV. (Please refer to the e-Manual.)

The cable or satellite box remote control doesn’t turn the TV on or off or adjust the volume.

•• Programme the cable or satellite box remote control to operate the TV. Refer to the cable or satellite boxuser manual for the SAMSUNG TV code.

The TV settings are lost after 5 minutes.

•• The TV is in the Retail Mode. Change the Usage Mode to Home Mode. ( > Settings > System

>Expert Settings > Usage Mode > Home Mode).

Intermittent Wi-Fi

•• Make sure the TV has a network connection ( > Settings > Network > Network Status).

•• Make sure the Wifi password is entered correctly.

•• Check the distance between the TV and the Modem/Router. The distance should not exceed 50 ft (15.2 m).

•• Reduce interference by not using or turning off wireless devices. Also, verify that there are no obstacles between the TV and the Modem/Router.

(The Wi-Fi strength can be decreased by appliances, cordless phones, stone walls/ fireplaces, etc.)

 

Single story

 

 

 

Multi story

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Wireless router

Wireless repeater

•• Contact your ISP and ask them to reset your network circuit to re-register the Mac addresses of your new Modem/Router and the TV.

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Samsung UE49KU6510UXXU, UE55KU6510UXZG, UE49KU6510UXZG, UE49KU6510UXZF manual Remote control does not work, Intermittent Wi-Fi
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UE43KU6510UXZG, UE49KU6510UXZG, UE49KU6510UXXU, UE55KU6510UXZF, UE55KU6510UXZG specifications

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