Få Support, Få support via Fjärrhantering

Få Support

Få hjälp direkt från Samsung om du har problem med tv:n.

Få support via Fjärrhantering

Inställn. Support Fjärrhantering Försök nu

Om du behöver hjälp med tv:n kan du använda den här funktionen för att låta Samsung Electronics fjärrdiagnostisera tv:n. Ställ in det på På. Du ska läsa och förstå innehållet i serviceavtalet innan du använder den här funktionen.

"" Det här alternativet kräver en internetanslutning.

Vad gör fjärrsupporttjänsten?

Tjänsten för Samsung Fjärrsupport erbjuder personlig support från en Samsung-tekniker som via fjärrstyrning kan:

●●	Ställa diagnos för tv:n
●●	Justera tv-inställningarna åt dig
●●	Utföra en fabriksåterställning av din tv
●●	Installera rekommenderade firmware-uppdateringar

Hur fungerar fjärrsupport?

Du kan enkelt låta en tekniker från Samsung utföra service på tv:n via fjärrstyrning:

1.Kontakta Samsungs kundtjänst och be om fjärrsupport.

2.Öppna menyn på tv:n och gå till avsnittet Support.

3.Välj Fjärrhantering och läs och godkänn tjänsteavtalet. När PIN-skärmen visas ger du ombudet PIN- koden.

4.Ombudet får då tillgång till din tv.

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