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Issues Solutions and Explanations
When changing channels,
the picture freezes or is
distorted or delayed.
• If the TV is connected to a cable box, please try to reset the box.
(Reconnect the AC cord and wait until the cable box reboots. It may
take up to 20 minutes.)
• Set output resolution of the cable box to 1080i or 720p.
Sound Problem First, perform the Sound Test to determine if your TV audio is operating
properly.
• Go to MENU - Support - Self Diagnosis - Sound Test
If the audio is ok, the sound problem may be caused by the source or
signal.
There is no sound or
the sound is too low at
maximum volume.
• Please check the volume of the device (Cable/Sat Box, DVD, Blu-
ray, etc.) connected to your TV.