Troubleshooting
Checklist before SVC Calls
Symptom |
| Checklist |
| Measure to Take | |||||
Robotic vacuum | • Is the dust bin assembled? | • Install the dust bin. | |||||||
• | Is the Power Switch turned on? | • | Turn on the Power Switch. | ||||||
cleaner does not | |||||||||
• | Is cleaning mode ( ) in the | • | Press the ( |
| ) button. (To turn it | ||||
operate at all |
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before |
| display panel turned on? |
| off, press and hold the ( |
| ) button | |||
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cleaning. |
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| down for 3 seconds or longer.) | |||||
| • Is the battery level flashing only | • Lift up the robotic vacuum | |||||||
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| one level and is ‘LO’ displayed in |
| cleaner, and manually dock the | |||||
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| the display panel? |
| robotic vacuum onto the charger | |||||
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| to charge it. | |||||
| • Robotic vacuum cleaner will not | • Replace the batteries in the | |||||||
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| operate when the battery in the |
| remote control. (AAA type) | |||||
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| remote control is depleted. |
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Robotic vacuum | • Is the battery level flashing only | • Lift up the robotic vacuum | |||||||
| one level and is ‘LO’ displayed in |
| cleaner, manually dock the | ||||||
cleaner stopped |
| the display panel? |
| robotic onto | |||||
operating while |
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| the charger to charge it. | |||||
cleaning. | • | Has the robotic vacuum cleaner | • Turn off the Power Switch and | ||||||
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| become hooked on wires on the |
| remove the wires. | |||||
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| floor? |
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| • Is the robotic vacuum cleaner | • Turn off the Power Switch and | |||||||
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| stuck to the floor where there is a |
| move the cleaning robotic | |||||
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| height difference? |
| vacuum to another place to | |||||
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| - The driving wheel is lifted. |
| clean. | |||||
| • Is there a thin towel (cloth) | • Turn off the Power Switch and | |||||||
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| wrapped around the driving |
| remove the thin towel. | |||||
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| wheel? |
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| • Is the robotic vacuum cleaner | • Turn off the Power Switch and | |||||||
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| stuck on the doorsill? |
| move the robotic vacuum cleaner | |||||
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| to another place to clean. |
•Check whether the dust bin • Stop the robotic vacuum cleaner
The suction |
| is full of dust. | and empty the dust bin. | |
power is weak | • | Check whether the suction | • Turn off the Power Switch and | |
while cleaning. | ||||
| inlet is clogged by foreign | remove the foreign substances | ||
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| substances. | on the suction inlet. | |
| • Check whether the Filter is | • Clean the Filter well. | ||
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| clogged. |
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40_ Troubleshooting