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Troubleshooting

Self Diagnosis Display

Display

Informs that

Action

Not enough free space

Not enough free space for saving files

Check the space of internal memory or the Memory Stick.

Corrupted file

The file is corrupted

Delete the corrupted file.

Paper error

The paper is insufficient.

Check the paper in the printer. If there is no paper, insert paper.

Printer error

The paper is caught in the printer.

Check that paper is caught in the printer. Pull out the caught paper.

Ink error

Ink is low.

Check if the ink or toner is low.

Wrong error

The file is wrong.

Check that the file is JPEG.

USB transfer error

The error is occurred while transferring data.

Disconnect the USB cable and connect it again.

Low battery

Battery is low.

Charge the battery pack or connect the AC Adapter.

Holding the key

The hold key is locked.

Unlock the hold key and operate the CAM.

Card error

The memory card is corrupted.

Format the Memory Stick or replace it with new one.

Not formatted

Format the memory card.

Format the Memory Stick.

Write error

Failed to write.

Check the memory space or format the memory.

Read error

Failed to read.

Delete the file.

Not supported format

The format is not supported.

The AVI or JPEG file that is not supported. Check the supported file

 

 

on the page 29.

Write protected

Memory Stick is protected to write.

Unlock the Memory Stick.

MPEG decoding error

The video file is corrupted.

Delete the corrupted file.

If these instructions do not solve your problem, contact your nearest Samsung dealer or authorized service centre/personnel.

Symptom

Possible Causes

Measure

No power is supplied

The power is not connected properly

Connect the AC adapter properly, page 23

 

The battery is dead

Replace the dead battery pack

 

The battery is too cold

Warm up the battery or move to warmer place

DATE/TIME is wrong

The DATE/TIME is not set

Set the DATE/TIME, pages 88~89

 

 

Focus is set to manual mode

Set focus to AUTO

 

Focus does not adjust automatically

Recording was done in a dark place

Use strobe or lit the place

 

Lens is covered with condensation

Clear the lens and check the focus

 

The Memory Stick will not

Memory stick is in wrong position

Insert the Memory Stick properly, page 33

load properly

Something fills in the Memory Stick slot

Clear the Memory Stick slot

 

 

 

 

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Troubleshooting

Symptom

Possible Causes

Measure

Colour balance of picture is not natural

White balance adjustment is required

Set proper white balance, page 65

Digital zoom does not work

Digital special effect is applied

Turn off the digital special effects, page 51

Files stored in the Memory Stick

Memory Stick is protected

Remove the protection tab of Memory Stick

cannot be deleted

File is locked

Remove the lock on the file, page 82

Images on the LCD monitor appear

Ambient is too bright

Adjust the brightness and angle of LCD

dark

Ambient temperature is too low

Low temperatures might produce a dark LCD display

 

 

This is not a malfunction

Rear of the LCD monitor is hot

Prolonged use of LCD monitor

Close the LCD monitor to turn if off,

 

 

or turn your device off to cool down

Play, rewind and fast forwarding do

The Photo Mode is selected

Select Video Mode’ and select ‘Play

not work

 

 

Memory Stick cannot be played

The Video Mode is selected

Select Photo Modeand select View

back (Photo mode)

 

 

No picture is taken when is fully

Not enough free memory space is

Delete files from the Memory Stick

pressed

remained

Format the Memory Stick on the CAM

 

Memory card is formatted by different

 

 

devices

 

Built-in Light will fire

Light is forced to cancel

Select different Light mode, page 62

 

Light is not available for recording

 

Cannot Record a video

The Photo Mode is selected

Select Video Mode

 

 

 

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