Samsung VR10M701BUW/SB manual ENGLISH-36, Work

Troubleshooting

Symptom	Checklist
I have installed the Samsung Smart	ffYou can use the product after connecting the wireless
Home app, but, the POWERbot fails	router and the POWERbot through Easy-Setup according to
to be connected.	the procedure.
I fail to log into the Samsung	ffCheck your ID and password on the screen of the Samsung
account.	account.
There appears a message saying	ffYou may have failed temporarily due to the distance from
there is a failure during Easy-Setup.	the wireless router or other obstacles. Please try again
	after a while.
	ffTurn off the Samsung Smart Home app and then run it
The products do not work even	again, or disconnect the smart phone from the wireless
though the smart phone is normally	router and then connect it again. Or turn off the power
connected to the POWERbot.	supply of the POWERbot, turn it on, wait for a minute or
	longer, and then run the Smart Home app again.
The functions of the Samsung Smart	ffCheck if the Smart control blocking function of the
Home App do not work.	POWERbot is set. (When the Smart control is locked, the
	Wi-Fi indicator is turned off.)
The Samsung Smart Robot Vacuum	ffCheck if the POWERbot is connected to the wireless router.
App fails to get started.
POWERbot is not connected to Wi-Fi.	ffCheck the setting status of the wireless router.
	ffCheck whether the floor is not even and then the
Intelligent power control function	POWERbot works with its body a bit lifted up.
	ffCheck whether there are any foreign matters on the cliff
works on a normal floor.	sensor which is at the bottom of the POWERbot.
	ffCheck whether the floor color is dark.
Intelligent power control function	ffWhen the POWERbot cleans a carpet with short fibre and
does not work.	bright color, it may recognize the carpet as a floor and then
	the Intelligent power control function may not work.
	ffWhen POWERbot cannot recognize the wall, the Edge clean
	master may not work.
Edge clean master function does not	––When an obstacle made of reflective material is in front
work.	of the wall
	––When the wall itself is made of reflective material
	––When the wall is a dark color
	ffCheck whether small obstacles are arranged in a narrow
Edge clean master function works	space.
though there is no wall or corner.	ffWhen the POWERbot recognizes the front obstacle as a
	wall, Edge clean master function may work.
The Edge clean master function	ffWhen the degree of the angle of a corner which the
works though the POWERbot has not	POWERbot detects is large, the Edge clean master function
approached a wall or corner.	may work without approaching the wall or corner.

✻✻This vacuum cleaner is compliant with the following regulations: ––RTTE Directive : 1999/5/EC

––Electromagnetic Compatibility Directive : 2014/30/EU

––Low Voltage Directive : 2014/35/EU

The offi cial Declaration of conformity may be found at http://www.samsung.com, go to Support

Please search Product Support and enter the model name.

ENGLISH-36